Location: Miami,FL, USA
All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required
Ensuring the Retreat guests are comfortable and knowledgeable regarding their suite, amenities, ship offerings, ports of call, their concierges and Retreat privileges
Retreat guest's personal point of contact and advocate for seamless inter-departmental communication and delivery
Taste-testing and screening of all services and food items to ensure the most impeccable standards prior to guest use and/or consumption
Championing excellence and driving further increasing standards on behalf of the Retreat program and guest
Collaborating with all other Retreat areas to share information and guest's personal preferences to enhance overall Retreat experience in all venues