Cafe Shift Leader
: Job Details :

Description: COLECTIVO COFFEE JOB DESCRIPTION Title : Café Shift Leader Department : Retail Reports to : Café Manager Status : Full Time Exempt: Non-Exempt POSITION SUMMARY The Café Shift Leader will provide leadership to deliver a remarkable experience for our customers and co-workers as it relates to Colectivo Coffee's Mission and Values, under the supervision of the Café Manager. SPECIFIC RESPONSIBILITIES · Deliver café's positive financial results in accordance to budget. · Develop and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes. · Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance. · Delegate specific responsibilities using Café Functional Architecture Model. · Ensures the café's coffee, food and administrative functions provide a remarkable customer experience with Colectivo's people, products and environments. · Develop and maintain a positive and lively tone that is inviting and encouraging to our customers and co-workers. · Perform other duties or projects as assigned. Requirements: EDUCATION/QUALIFICATIONS · College degree in a business-related field and/or a minimum of 6 months work experience in a hospitality setting and/or a supervisory role. REQUIREMENTS · Proficient skill level for POS and computer programs. · Knowledge of basic mathematics for business usage. · Availability and flexibility for schedule that includes evenings, weekends and holidays. · Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs. · Ability to see, read and write in English. · Completed Colectivo Café training programs – Register, SB, 300 level bar certification, New Hire Orientation. PIbf8c489e38ea-25448-#######1