Location: Worcester,MA, USA
Job Description • Exceed our customers' evolving expectations by preparing the freshest quality product while providing World Class customer service and a pleasant and rewarding shopping experience. • Build relationships with and educate our customers in order to create sales. • Take accurate, detailed orders and plan cake orders. • Decorate cakes and desserts in accordance with Company policies & procedures. • Maintain cake display cases and properly filling with designated cakes, pastries and crème pies. • Collaborate with management in decision-making, direction and implementation to ensure that operational and sales goals are met. • Provide training as needed through product knowledge and expertise. • Receive, prepare, weigh, finish, slice, price, package, merchandise, and stock product as needed. • Maintain proper department conditions (e.g., shelf, case, sales floor, backroom, freezer, and cooler, etc.). • Maintain inventory and order adequate product as assigned (e.g., in stock position, inventory management, days on hand, shrink). • Operate, clean, and maintain equipment/machinery, tools, and workstations. • Periodically oversee and direct workflow as assigned. • Operate a cash register where applicable. Requirements • Previous perishable foods handling and/or preparation experience preferred. • Previous cake decorating experience preferred. • Ability to represent A Culture of Caring and The Pursuit of Excellence™ through the support of Big Y's Firm Foundations™ Mission & Vision. • Ability to demonstrate a passion for food through interactive sales techniques. • Must project a clean and professional appearance. • Must be a team player with a positive attitude and businesslike conduct. • Ability to operate within company policies, procedures, and standards. • Ability to work a flexible schedule in accordance with the needs of the store. • Attention to detail, accuracy, ability to prioritize and follow-through. • Possess excellent organizational, interpersonal, and communication skills. • Ability to learn and utilize computer applications. • Must be 18 years of age.