Call Center Customer Service Representative
: Job Details :


Call Center Customer Service Representative

Insight Global

Location: Richmond,VA, USA

Date: 2024-12-12T13:23:37Z

Job Description:

Must Haves:

· 1-2 years Inbound Call Center experience

· Strong Customer Service skills and Professionalism

· Reliability

· Excellent verbal and written communication skills

· Flu Shot or ability to get prior to Dec. 16th and must send documentation

· A caring spirit, manners, articulate, professionalism

Pluses:

· Any healthcare or provider/physician contact center experience

· Experience working within managed care provider setting (coding, billing, etc.)

Day to day:

Insight Global is looking for a Inbound Call Center Representative. This person will be taking 30-40 inbound calls on average from providers and/or patients and walking through their healthcare insurance. Training is provided and will be 6-8 weeks, potential for remote after 90 days. This person will be measured on KPI's and standards of the contract. This will be a 4-month contract with extensions and possible hire.

Selling points:

· Our client is the single largest hospital in the state of Virginia and the single largest private employer in the state of Virginia.

· A lot of room for upward mobility and career growth into level 2/level 3/Team Coordinators, etc.

Apply Now!

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