Call Center Dispatch
: Job Details :

About the job Call Center Dispatch Call Center Dispatcher needs 6 months experienceCall Center Dispatcher requires:6 months minimum experience in call center/dispatcher experienceMust be able to pass 27-30 wpm typing test.Must be able to pass a customer service assessmentMust be able to successfully pass a criminal background check and drug test.Call Center Dispatcher duties:Accurately respond to incoming calls received by the call center.Accurately document all interactions with consumers.Properly forward calls to Call Center Leadership or other CT agencies per procedures.Provide clear, complete, accurate and objective information based on full understanding of program requirements.