Assists end users in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Works under immediate supervision. May require an associate's degree in a related area. Location Requirements Candidate must be local. Candidate Must Be Local Additional Location Details (City, State) : Information Security Training Information on Security TrainingNOTICE: If you are hired as vendor staff who will have access to state systems or data or as a contractor for one of the state executive branch consolidated agencies, in adherence to Colorado Revised Statute 24-37.5-401, 403, 404, 405, and 406, and Colorado Information Security Policy (CISP) 002, you will be required to self-register and complete information security training, including but not limited to review and acknowledgement of the Acceptable Use of State Data and IT Resource Policy (AUP) (CISP-018), through the consolidated agency contractor information security training site within 30 days of your contract start date and annually thereafter. Should you be awarded this contract, the state agency will provide the contractor information security training site information to you. Background Verification Minimum Verification Requirements Please complete the following verifications with Info Cubic upon candidate's selection. Additional verifications may be identified by the agency.
- State Criminal Record verification (past 7 years covering each State in which the candidate has resided)
- County Criminal Records (past 7 Year Address History)
- Federal Criminal Records Verification (past 7 years)
- SSN Name Search
- Global Monitor Check (formerly Patriot/OFAC/Terrorist)
(Suppliers Only) To order, click on the link to the right: Order the OIT Background Verification Type Category Qualification Description Competency Required Skills Others Communication skills both verbal and written Proficient (4-6 Years) No