Call Center Intake Assessor
: Job Details :


Call Center Intake Assessor

NewVista Healthcare

Location: Cincinnati,OH, USA

Date: 2024-11-27T08:42:23Z

Job Description:
NewVista Healthcare -

Ethan Call Center is currently recruiting Intake Assessors.

Licensure/Credentials Required: MFT, BSW, LSW, or LPC.

This position works 7p-7a or 7a-7. 3 12hr shifts with an every other weekend rotation.

Estimated Pay Range: $26-32/hr

THE ROLE:

The Intake Assessor performs the evaluation and admission process in conjunction with the on-call physician.

WHO WE ARE:

Our compassionate team members work in a challenging yet rewarding environment where each person is a part of making direct impact on our patients lives.

COME JOIN OUR TEAM AS AN INTAKE ASSESSOR AT ETHAN CALL CENTER!

PERKS AT WORK:

Team Members enjoy a variety of perks in working with the NewVista brand company. We offer competitive market wages along with a full, robust package for Full Time employees:

Healthcare + Life Balance

  • Medical Packages with Rx 3 Choices
  • Flexible Spending Accounts (FSA)
  • Dependent Day Care Spending Accounts
  • Health Spending Accounts (HSA) with a company match
  • Dental Care Program 2 choices
  • Vision Plan
  • Life Insurance Options
  • Accidental Insurances
  • Paid Time Off + Paid Holidays
  • Employee Assistance Programs
  • 401k with a Company Match

Education + Leadership Development

  • Up to $15,000 in Tuition Reimbursements OR Student Loan forgiveness
  • Mentoring + Trainer Opportunities through our Horizon Mentorship Program
  • Growth in Director and CEO positions through our Horizon Leadership Program
  • Handle with Care Trainer Certifications

Recognition + Rewards

  • On the spot recognition Prizes
  • Team Member of the Quarter
  • Team Member of the Year
  • Monthly Celebrations
  • Team Member Recognition Cards

JOB REQUIREMENTS:

  • Education: Degree in social work or counseling required, RN licensure may be used in place of masters degree or per state regulations.
  • Experience: Prior experience in a psychiatric healthcare facility working with adult and geriatric patients preferred. Must have strong clinical assessment skills.
  • License: Current unencumbered clinical social work or counseling license. RN license may be accepted. Valid drivers license and a favorable Motor Vehicle Report (MVR), along with proof of insurance when using own auto.
  • Additional Requirements: CPR and Handle with Care (HWC) certified within 30 days.

?JOB RESPONSIBILITIES:

  • Facilitate response to request for services, including the initial response, the assessment and referral process, the designation of appropriate level of care, admission into services, and appropriate follow up activity.
  • Conduct initial evaluation, initiate the assessment, document patient symptomology, functioning, and needs, and provide information to MD for LOC determination.
  • Demonstrate excellent customer service skills in assisting patients, physicians, visitors, and coworkers in a prompt and courteous manner.
  • Possess clear knowledge of Emergency Detention paperwork and processes and EMTALA.
  • Maintain all preadmission and admission paperwork with accuracy; complete all per-certification with insurance companies.

Qualified candidates, apply now for a chance to join our outstanding team as we Inspire Hope, Restore Peace of Mind, and Heal Lives.

Apply Now!

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