Duration: 06 Months (with a possibility of extension)
Client: One of the last investment banks in the US
Overview:
We are looking for a Client Support Service Professionals who can handle incoming phone calls regarding various service inquiries on accounts.
Duties:
- Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
- Functional support areas include Cash Management products and services, client website and Mobile app, and general account or financial related inquiries.
Qualification:
- Successful applicants will be highly professional, career driven, and committed to World-Class Service.
- Ability to contribute in a fast paced, team-oriented environment.
- Aptitude to multi-task and adjust quickly to change in a busy financial service center.