Call Center Representative
: Job Details :

Call Center RepresentativeWith more than 25 years in business, Bath Planet of St. Louis is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free.We are looking for a Call Center Representative for our Saint Charles market and surrounding areas to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that helps homeowners improve their homes.General Purpose:Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads.Responsibilities:Deliver scripted pitch to the homeownersAdjust scripted pitch to meet needs of specific homeownersHandle homeowner's questions and objectionsObtain homeowners information including names and addresses, phone numbers, etc.Receive appointments over the telephoneInput appointment details into the computer systemInput homeowners' information and important details of conversationConfirm appointments placed with canvassers or sales representativesIssue appointments for reps to meet prospective homeownersQuality control phone callsAnswer telephone calls from potential homeowners who are responding to advertisementsContact homeowners to follow up on initial interactionUpdate lead information and maintain reportsQualifications:Knowledge of sales and marketing principles and strategiesRelevant work experience in telemarketing, sales, marketing, or promotionsProduct knowledge -- Training providedProficiency in relevant computer applicationsBenefits:Paid VacationPaid Sick TimeProfessional DevelopmentLucrative monthly bonus structure for contact center agents#J-18808-Ljbffr