Closet America (division of Renuity) is hiring immediately for Call Center Representatives to join our inside sales team in Landover, MD! We're seeking individuals who resonate with our dedication, passion, and drive. If you're looking to make a meaningful impact and grow your career in a supportive, fun, and result-driven environment, Closet America is the place for you. Join us, and let's achieve great things together!
What We Can Offer You:
- Hourly base pay with a competitive uncapped commissions structure allowing for earning potential between $55,000 - $70,000 annually
- Hiring immediately for our next training class
- Medical/Dental/Vision plans with HSA, 401(k) with company matching, and more
- Generous PTO, paid company holidays
- Career development opportunities with clear career pathing
- Referral bonuses and employee purchase discounts
What Youll Do:
- Answer incoming calls and provide excellent customer service to warm generated leads - NO MORE COLD CALLS!
- Communicate with customers to ensure quality appointments are issued to sales representatives
- Collaborate with our sales teams to cultivate opportunities for customer growth
- Handle both inbound and outbound communication, expertly coordinating free in-home consultations
- Represent our offerings with enthusiasm and expertise, providing top-notch service to new and existing clients
What You'll Bring:
- Prior experience in a call center role
- Remodeling or service knowledge
- Positivity, Flexibility, Determinationand a persuasive personality
- High energy and willingness to learn
- Excellent computer and phone skills with attention to detail
- Weekend availability required
Individuals with experience in the following roles are encouraged to apply:
- Call Center Agent
- Appointment Setter
- Lead Generation Specialist
- Customer Service Representative
- Dispatch Coordinator
- Confirmations Specialist
Criminal Background Checks.
Closet America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.