Call Center Representative Remote
: Job Details :

Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to our Call Center. Baystates Call Center, located in Holyoke, MA, supports our Baystate Medical Practices, the largest multispecialty group in the region. We are seeking a customer service focused individual to join our Contact Center team! LOCATION:Remote States: CT, FL, MA, MD NH, NC, OH, RI, TN, TX, VT, VA,DEPARTMENT DESCRIPTION: Career ladder incentives. High Patient and Employee Satisfaction Scores. Transferable Skills and top tier training program. Establishing regional connections with employees across multiple departments within the organization. Fast Paced. Employee Engagement opportunities Top level Diversity & Inclusion. RESPONSIBILITIES:The Call Center representative is responsible for receiving and responding to inbound calls from patients and performing an array of duties that include, but are not limited to, scheduling onsite appointments, data entry, faxing and scanning medical ...Call Center, Representative, Remote, Healthcare, Technology