Job Title: Call Center Representative Job Location: Remote Hire Type: Full-Time/ Contract We have multiple slots for today and tomorrow share me couple of strong profiles ASAP
Please see the JD below :
Proficiency Screening (if possible): - Logical Reasoning (assessments preferred as a pre-screening process)
- Basic Computer Skills
- Basic MS Office Skills
- Call Center Simulation Assessment
- Typing Speed/Accuracy Assessment
Candidate Criteria: - 5 years of experience answering inbound phone calls in a call center environment.
- At least 3 years of customer service or equivalent experience.
- 12 months of technical support experience (software preferred over hardware).
- 1 year of experience in a telecommuting role (preferred but not required).
- Willingness to work any days/hours the business requires (M-F 7am-11pm) up to 40 hours a week.
- Reliable and high-speed internet and a quiet, uninterrupted, and private workspace. Shared spaces are not permitted.
- Minimum of a High School Diploma or GED.