Location: Spartanburg,SC, USA
SUMMARY OF POSITION: The primary responsibility of the Campus Safety Officer (CSO) is to protect the members of the Converse community alongside the property and assets of the university. Under the general supervision of a Shift Sergeant, the officer will engage in proactive and responsive measures to ensure safety and security through a courteous, helpful, unbiased and professional manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Protective Services
* Routinely patrol campus and other properties under jurisdiction on foot, motor vehicles or other authorized bikes and transportation. Watch for unauthorized persons, suspicious or criminal activities, disturbances and violations through regular patrols and monitoring of camera systems
* Secure (lock and unlock) campus facilities per directives. Conduct security and safety checks and patrols of all buildings and campus grounds.
* Observe and report safety hazards to appropriate personnel and departments.
* Observe weather conditions on and around campus property and report dangerous or unusual weather-related activity to management for timely response and communication.
* Respond to and manage all emergencies and disasters on campus.
Enforcement Services
* Enforce department and university policies and regulations as related to safety and security, including applicable state and federal laws on Converse property and other areas within jurisdiction.
* Enforce traffic and parking regulations within Converse's jurisdiction. Assist campus and local law enforcement with all traffic control needs such as necessary including directing traffic, posting signage, setting and removal of traffic cones and barricades and more.
* Conduct arrests and issue trespasses according to departmental policies and SLED regulations.
* Investigate complaints and violations of university policy and South Carolina law within Converse's jurisdiction and patrol area. This may include viewing camera footage, talking with witnesses, capturing and handling of evident and writing of incident reports.
* Complete and submit appropriate and timely reports for all complaints and activities including but not limited to accidents, injuries and criminal activities. Testify in court as necessary.
Community Services
* Render first aid and life support techniques when necessary.
* Proactively implement the department's community policy program.
* Interact positively with campus community members on a daily basis and assist members in identifying potential safety and/or criminal problems.
* Provide excellent customer service to all university students, faculty, staff and visitors.
* Provide direction, escorts and other assistance to students, faculty, staff and visitors as needed.
Other Services
* Complete all training and recertification programs as assigned by training officer, supervisor and/or Director, including but not limited to participation in drills, evacuation procedures, disaster preparedness, safety programming and more.
* Wear uniforms as directed and handle all assigned weapons, tools and the use of campus property including motor vehicles with care and responsibility.
* Perform other services and duties as assigned
All duties and responsibilities must be performed in compliance with Converse's Service Expectations, including fair and equal treatment for all regardless of race, ethnicity, age, gender, religion, sexual orientation, gender identity, gender expression, disability, economic status and other diverse backgrounds.
General
Must be 21 years of age by date of hire.
Must have a valid South Carolina driver's license and the ability to operate all equipment in the campus safety vehicle.
Criminal background check required for hire.
Education High School Diploma or G.E.D equivalent.
Training and Experience Minimum of one year of experience in college security, contractual security, police, corrections, fire safety, EMS, and military required.
Campus Safety Officers will be required to complete, pass and maintain training and certification (where applicable) in the following areas:
* SLED Primary Basic and Plus courses
* Converse Campus Safety courses as assigned
* ASP Baton certification
* NARCAN Administration certification
* Pepper Spray training and certification.
* First Aid Response training
* Tourniquet Use training
* CPR training and certification
* Firearms training and qualification
* Driving and Vehicle Stop training
Operating knowledge of and experience with computer and peripherals including hand held radios, body cameras, surveillance cameras, computer operating systems (Microsoft Word, Excel), telephones, etc required within three (3) months of hire.
Physical Demands
Must be able to successfully perform the essential functions of this job including:
* Regular walking and standing for extended periods of time
* Occasional climbing, stooping, kneeling, crouching, reaching, pushing as necessary
* Frequently lift and/or move up to 25 pounds and occasionally more with assistance
* Ability to intervene in physical altercations or physically restrain people
* Exposure to outdoor weather conditions
* Ordinarily working in environments with normal noise levels
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties are typically performed on the main campus but may asked or assigned at other locations under jurisdiction.
Skills and Ability:
* Well-grounded philosophy of honesty, integrity and respect
* Demonstrated ability to establish and maintain effective working relationships with various constituents including both internal to the organization and with the public
* Ability to work with and engage a diverse group of people
* Ability to work independently yet value and support a team-based environment
* Demonstrated professionalism and positive attitude
* Ability to remain calm and function efficiently in the most demanding and emergent circumstances, including diffusing and management of volatile and stressful situations
* Ability to maintain confidentiality in all aspects of the job
* Leader with good oral and written communication skills
* Attention to detail
* Display a willingness to work additional shifts to help ensure proper staffing and coverage.
* Always accessible for phone communication
* Willing to adapt to change
DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic and cultural backgrounds.