CAPPS Business Analyst
: Job Details :

Job Summary: Key Responsibilities: •Gather and evaluate user requirements. •Perform analysis and make recommendations on business processes or improvements. •Assist with documenting applicable procedures and workflow. •Provide daily, general guidance and troubleshooting support for CAPPS Financials to end-users and support staff via email, MS Teams chats/calls, and meetings. •Serve as CAPPS Level 1 Support (submits tickets to CPA). •Provide CAPPS expertise as needed for business process development, testing, and training. Required Qualifications: •8 years of experience in performing analysis to identify and document user needs, business processes, pain points, and computer system capabilities to develop, improve, or automate existing systems. •Extensive knowledge and experience with the Comptroller's CAPPS Financials application, specifically proficiency with the four core modules: Accounts Payable, Asset Management, General Ledger/Commitment Control, and Purchasing. •8 years of experience in providing help desk support by responding to user calls, emails, and system tickets, troubleshooting issues, and testing and documenting solutions. •Must be a great communicator and able to translate technical knowledge into actionable direction. Primary Skills: •CAPPS financial system. Education: Bachelors Degree