OverviewMail Processing Assistant Team Leads (ATL) educate, unite, and hold accountable the members of the Mail Processing team. Team members will look to you for answers to questions and escalated issues. You will coordinate with the team lead on the needs of your team and then will take action to meet those needs. You will lead by example as you submit quality work and hold valuable team meetings. You will have a strong influence on bettering team members and enhancing current processes.ResponsibilitiesAs the Mailroom ATL, it will be your responsibility to:
- Drive to and pick up mail at both Mandan and Bismarck post offices
- Assist with opening/sorting/scanning of mail
- Process disconnect notices as well as refunds
- Direct mailroom and QC staff on priorities
- Complete and report daily metrics
- Answer team member questions and follow up if necessary
- Identify inefficient processes and find innovative solutions
Qualifications
- Must have a valid driver's license
- Must work on site
- Mondays and Saturdays are Mandatory