Car Dealership Porter
: Job Details :


Car Dealership Porter

Toyota of Stroudsburg, Stroudsburg Mitsubishi

Location: Kingston,PA, USA

Date: 2024-12-02T07:39:47Z

Job Description:
Job descriptionThe Porter will greet guests at the main entrance of our service drive to ensure a positive first impression. This individual must be able to provide customers with a warm greeting and handle all incoming requests/concerns. The goal of this position is to provide an overall exceptional customer experience, to increase our reputation, shuttle customers, move vehicles, and ensure sustainable growth.Role and Responsibilities
  • Cheerfully welcome guests upon entrance and begin the reception process
  • Meet, greet, provide information, and directs our service guest to the appropriate service advisor.
  • Look for opportunities to assist and wow customers making their experience pleasant and memorable.
  • Be available and ready to assist, eagerly looking for ways to be helpful to all.
  • Look for opportunity to keep grounds neat and clean.
  • Understand customer's non-vehicle needs and provide them with personalized solutions by suggesting activities and facilities provided by the dealership.
  • Arrange off-site accommodations, transportation etc. upon request from guests.
  • Quickly, politely and accurately determine appropriate routing for customer inquiries.
  • Assist with technology or any questions from customer new car delivery.
  • Work calmly and efficiently under pressure and with persons who are frustrated.
  • Maintain neat and clean appearance and services of drive up area.
  • Perform data entry and general office clerical tasks upon request.
  • Conduct one's personal and business activities in a manner that promotes a positive image of the position, department, and dealership.
  • Moving and parking vehicles.
  • Shuttle customers to and from home when needed.
  • Tagging vehicles and keys for proper organization.
  • Cleaning and disinfecting vehicles and common areas in service lane.
  • Breaking down boxes daily to be disposed of properly.
  • Other tasks as assigned.
Qualifications and Education Requirements•High school diploma or equivalent requiredJob Type: Full-timeSalary: $12.00 - $16.00 per hourBenefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
Compensation package:
  • Hourly pay
Schedule:
  • Day shift
Ability to commute/relocate:
  • East Stroudsburg, PA 18301: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
  • Driver's License (Required)
Shift availability:
  • Day Shift (Required)
Work Location: In person
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