Snell Motor Companies is comprised of Jaguar Land Rover Austin, Jaguar Land Rover Dallas, Jaguar Land Rover Frisco, Riverside Ford of Tulsa and Snell Collision. Family owned and operated; the Snell family began serving the Dallas community in 1973.The purpose of the Car Sales Executive is to ensure an extraordinary client experience while creating client advocates. A Sales Executive will assist clients throughout the entire purchase and ownership experience while providing an excellent level of service. We are looking for motivated hard-working people to help us reach our sales goals and take care of our amazing client base. RequirementsResponsibilities:
- Learns and utilizes all company and manufacture provided software including but not limited to the Client Relationship Management (CRM) system, vehicle appraisal system, and service drive opportunities.
- Prospects for new and current clients
- Executes individual business plans in order to build business relationships and grow sales
- Maintains a working knowledge of purchases, leases and F&I products
- Understands all current new car and pre-owned manufacture and captive lender programs and rates
- Verifies insurance adds new vehicle to insurance policy and completes paperwork
- Protects the company from potential export transactions and any potential fraud scenarios
- Assists in the collection of cash/credit related to client deposits and cash down
- Accountable for helping in the sale of F&I products
- Fully prepares for each client appointment and logs appointments in CRM system
- Greets prospective and repeat clients on the service drive and analyzes their position towards buying another vehicle
- Works in partnership with the F&I Team and accounting team to resolve any outstanding contracts or incomplete deals
- Follows up with clients and prospective clients in a timely fashion
- Is fully dedicated to a team concept and will assist others for the greater good of the department
- Accountable for departmental performance and manufacture standards, including but not limited to; safety equipment activation, technology usage requirements, Customer Service Index , Gross Average , Finance & Lease and vehicles sold
- Has proper knowledge of vehicles and current market trends
- Meets/Exceeds Land Rover Jaguar Dallas and manufacture training and certification plans and standards
- Understands and adheres to the Land Rover Jaguar Sales Process
- Knows and understands the Client Concern Resolution (CCR) process, and use the program to achieve client satisfaction
- Knows and understands the Land Rover Jaguar Dallas Privacy and Information Security Policies, and adhere to the requirements
- Reads and understands all company policies and procedures
- Attends weekly department meetings at 10:00 am daily
- Other duties as assigned
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid holidays & paid time off
- Vision insurance
- Earn vacation hours after 90 days
- Aggressive Employee Referral Program