Job DescriptionJoin our dynamic team as a Card Pricing Product Analyst, where you will have the opportunity to shape the customer experience and support strategic business initiatives. This role offers a unique chance to contribute to the management of disclosed credit card terms, working within the Product organization of Card Services, a key business within Chase's Consumer & Community Banking group. This is a fantastic opportunity for career growth and skill development in a cross-functional environment.
As a Card Pricing Product Analyst Vice President in the Product organization of Card Services, you will contribute to the management of disclosed credit card terms on a customer's account. You will partner with cross-functional teams to build and refine pricing capabilities that influence the customer experience and support strategic business initiatives. This role provides an opportunity to become a Subject Matter Expert on an area product owned system and to lead and support initiatives by collecting user requirements and feedback from business partners and project leads.
Job Responsibilities
- Lead and support initiatives by collecting user requirements and feedback from business partners and project leads in formal and informal settings.
- Operate as a Subject Matter Expert on an area product owned system.
- Own Epics and Stories to deliver features fulfilling the project goals, including writing and refining Epics and Stories in JIRA with Scrum team, and partnering with Agile lead on sequencing;
- Maintain and prioritize the product backlog along with Business Analysts and product leadership.
- Identify potential project roadblocks, bottlenecks, and dependencies by understanding how the multiple project teams interact with one another.
Required Qualifications, Capabilities, And Skills
- Bachelor's Degree required.
- 5+ years of work experience.
- Agile Experience with tools such as Jira and understanding of Backlog Prioritization Techniques.
- Demonstrated proficiency with Jira, Visio, SharePoint, Confluence and Microsoft Office (Word, Excel, PowerPoint, Pivot Tables).
- Effective communicator with excellent written and verbal communication skills. Capable of developing relationships positively, especially when working through challenging situations.
- Must possess good understanding of SQL and should be able to write complex SQL queries for data analysis.
- Must be able to complete AWS Cloud Practitioner certification within 1 year of joining.
Preferred Qualifications, Capabilities And Skills
- Ability to manage, prioritize and deliver multiple tasks simultaneously.
- Background/Experience in product development or related experience, preferred.
- Possess strong partnership and collaboration skills to drive cross-functional teams.
- Ability to effectively communicate (both verbal and written) across all levels and functions.
- Ability to promote a strong control environment by adhering to risk/control, procedure and process expectations, while appropriately delivering what's best for the customer.
- Desire to learn new technologies AWS/Cloud, ML/AI, Alteryx, Tableau.
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