Location: Wilmington,DE, USA
Join our dynamic team as a Card Pricing Product Analyst, where you will have the opportunity to shape the customer experience and support strategic business initiatives. This role offers a unique chance to contribute to the management of disclosed credit card terms, working within the Product organization of Card Services, a key business within Chase's Consumer & Community Banking group. This is a fantastic opportunity for career growth and skill development in a cross-functional environment.
As a Card Pricing Product Analyst Vice President in the Product organization of Card Services, you will contribute to the management of disclosed credit card terms on a customer's account. You will partner with cross-functional teams to build and refine pricing capabilities that influence the customer experience and support strategic business initiatives. This role provides an opportunity to become a Subject Matter Expert on an area product owned system and to lead and support initiatives by collecting user requirements and feedback from business partners and project leads.
**Job responsibilities**
+ Lead and support initiatives by collecting user requirements and feedback from business partners and project leads in formal and informal settings.
+ Operate as a Subject Matter Expert on an area product owned system.
+ Own Epics and Stories to deliver features fulfilling the project goals, including writing and refining Epics and Stories in JIRA with Scrum team, and partnering with Agile lead on sequencing;
+ Maintain and prioritize the product backlog along with Business Analysts and product leadership
+ Identify potential project roadblocks, bottlenecks, and dependencies by understanding how the multiple project teams interact with one another
**Required qualifications, capabilities, and skills.**
+ Bachelor's Degree required
+ 5+ years of work experience
+ Agile Experience with tools such as Jira and understanding of Backlog Prioritization Techniques
+ Demonstrated proficiency with Jira, Visio, SharePoint, Confluence and Microsoft Office (Word, Excel, PowerPoint, Pivot Tables)
+ Effective communicator with excellent written and verbal communication skills. Capable of developing relationships positively, especially when working through challenging situations
+ Must possess good understanding of SQL and should be able to write complex SQL queries for data analysis.
+ Must be able to complete AWS Cloud Practitioner certification within 1 year of joining
**Preferred qualifications, capabilities and skills**
+ Ability to manage, prioritize and deliver multiple tasks simultaneously
+ Background/Experience in product development or related experience, preferred
+ Possess s trong partnership and collaboration skills to drive cross-functional teams
+ Ability to effectively communicate (both verbal and written) across all levels and functions
+ Ability to promote a strong control environment by adhering to risk/control, procedure and process expectations, while appropriately delivering what's best for the customer
+ Desire to learn new technologies AWS/Cloud, ML/AI, Alteryx, Tableau
+ Background/Experience in product development or related experience, preferred
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans