SUMMARY OF RESPONSIBILITIES:This is a professional position that provides short term Care Coordination services to assist the identified High Need High Utilizer clients with linkage to services and supports they need to successfully transition from higher levels of care to community-based care. MINIMUM QUALIFICATIONS:This position requires at least one year experience working with the severe and persistent mentally ill population. A minimum of a HS diploma or GED equivalent required. Bachelor's Degree preferred.BENEFITS:
- 21 days paid time off (PTO) per year
- 3 mental health days per year
- 12 paid holidays per year
- health, dental, vision, life insurance
- 403(b) retirement plan
- student loan forgiveness plan eligibility
- growth opportunities
ESSENTIAL DUTIES/RESPONSIBILITES:
- Engage the individual in their current setting, (e.g., crisis stabilization unit (CSU), SMHTF, homeless shelter, detoxification unit, addiction receiving facility, etc.)
- Develop a care plan with the individual based on shared decision making that emphasizes self-management, recovery and wellness, including transition to community based services and/or supports.
- Provide frequent contact for the first 30 days of services, ranging from daily to a minimum of three times per week.
- Establishes relationships with community agencies and resources
- Makes appropriate referrals and link clients with appropriate services, treatment providers, and resources
- Monitors client's treatment and progress toward established goals
- Advocates for the needs of the clients
- Documents all activities including progress or lack of progress of the case plan goals in progress notes in accordance with CBH policy and contractual guidelines
- Computer Literacy
- Completes all training requirements in a timely manner
- Completes all other duties and special projects as assigned
CORE COMPETENCIES Demonstrates Dependability:
- Arrives to work on time according to agency policies
- Uses leave time according to agency policies
- Completes documentation/paperwork and projects within deadlines
Demonstrates Flexibility & Initiative:
- Assumes additional responsibilities and a willingness to assist colleagues
- Works different shifts when necessary
- Recommends program changes and improvements
Demonstrates Teamwork:
- Maintains an overall work attitude of cooperation and professionalism in all interactions with agency staff and community professionals
- Attends and participates in required staff meetings and agency-wide committees
- Receptive to direction and feedback from supervisor
Demonstrates Professionalism:
- Conducts self in professional manner with colleagues, peers, and persons served
- Recognizes the rights of clients; and will protect privacy of persons served at all times by following agency, State, and Federal mandated privacy procedures and regulations
- Adheres to agency Code of Ethics at all times
- Complies with all agency policies and procedures, laws and regulations under which the agency operates.