Care Coordinator/ Lead Caregiver
: Job Details :

OverviewHome Helpers Home Care of South Boston is seeking a dedicated Care Coordinator/Lead Caregiver to join our team. The Care Coordinator/Lead Caregiver will play a crucial role in supporting the coordination of client care, caregivers and ensuring smooth operations.BE B.O.L.D.Bring your passioneverydayOwn your resultsLove what you doDriven by excellence Duties Cover open shifts for new clients and transition to caregiver with updated care plan; Develop Plan of Care from the required software; Ensure all clients have their appropriate caregiver at their scheduled time; Assist with hiring and orientations; Maintain updated client information in the required software - authorizations, address, phone numbers, contacts, etc.; Enter new clients and match with caregivers in the required software; Prepare caregiver/client schedules in the required software; Find replacement caregivers when regular staff is unavailable (vacations, illness, etc.) according to guidelines; Create documented events and print end of month report by caregiver;Maintain Client Files - filing, updated info, etc. according to Guidelines;Follow up on Incident Reports Within 24 hours, following Guidelines;Ensure Client Notebook/Folder with the Minimum of Plan of Care and Schedule is in each client's file;Complete 90-day and annual caregiver performance appraisals; Schedule meeting with caregiver to review performance; Attend weekly administrative and staff meetings and trainings as requested; Attend health fairs, job fairs, etc. as requested; Assist with organizing meetings, in-services and gatherings as needed; Call client after first shift of new caregiver; Call new caregiver after first shift worked and end of first week; Report pertinent information as needed. Skills 1. Must have a high school diploma, college degree or be an LPN licensed in the state in which services will be provided; 2. Must possess effective communications skills, be flexible and have the ability to guide others; 4. Customer service experience will be helpful in dealing with clients and caregivers; 5. Must be able to work in a face paced environment, handle stress, and be flexible; 6. Maintain a professional appearance and demeanor; 7. Good work ethic; 8. Be able to uphold company code of ethics which includes honesty and integrity; 9. Ability to learn company software; 10. Supervisory experience including employee counseling; 11. Ability to communicate well with people from all walks of life; 12. Ability to speak in public. If you are passionate about providing excellent care, possess excellent organizational skills, and thrive in a fast-paced environment, we encourage you to apply for the Care Coordinator/Lead Caregiver position. Compensation: $24.00 per hour NOW SEEKING CAREGIVER APPLICANTSHome Helpers Home Care, is seeking a caring, compassionate Caregiver to provide service for a client in your local area. We recognize our direct care staff as our greatest asset and offer: competitive compensation, initial & ongoing training, flexible hours, and a FRIENDLY & SUPPORTIVE WORK ATMOSPHERE.TYPICAL JOB DUTIES INCLUDE:Aiding with activities of daily livingAssisting with shopping, errands & transportationPick up prescriptions & assist with telehealth visitsMeal preparationProviding companionshipEXCEPTIONAL CAREGIVER AWARDSOffering compassionate care to clients in their homes is a special calling. Every year Home Helpers Home care recognizes Caregivers who have gone above and beyond with the Exceptional Caregiver Awards.Check out some of the Exceptional Caregiver Award winners below:At Home Helpers Home Care, we are proud to be an Equal Opportunity Employer. All qualified applicants who apply to be a part of our home health care family will receive consideration without regard for race, gender, religion, color, national origin, sexual orientation, age, veteran status, disability, or any other protected status.If you feel like you would be a great fit for our company, we invite you to apply! Every Home Helpers Home Care is an independently owned and operated franchise that uses the Home Helpers trademark under a license from H.H. Franchising Systems, Inc. All employees of local Home Helpers agencies are not employees of H.H. Franchising Systems, Inc, or any of its affiliates.This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Helpers Corporate. Apply with Indeed First Name * Last Name * Email * Phone * Yes, Text Me!For the fastest response to interviews & follow-ups. Opt-out anytime. Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? * Do you hold a valid driver's license? * Are you legally authorized to work in the US? * What We ProvideAt Home Helpers Home Care, we are always committed to providing families and their loved ones with the best in-home care available in our industry. We are so proud of the talented team of Caregivers we have built over the years. Offering compassionate care to clients in their homes is a special calling, and we are so proud to always attract highly qualified, dedicated, and compassionate people to our home health care employment opportunities.HOME HELPERS HOME CARE OFFERS: Competitive pay Flexible schedules (full-time and part-time) Continued training and professional development A culture of like-minded professionals dedicated to what they do Locally owned and operated agencies in more than 1,000 communities throughout North America I worked at Home Helpers of Bourbonnais for 5 year and it was by far the best job I've had. The owner is very invested in her business and truly cares about her staff and Clients. The office staff is very professional and does a great job managing. As a caregiver you can have as many or as little hours as you wish. Schedules do change but that's only when the clients need changed. I also had an updated care plan for every client and I was able to assist with making sure that my clients had the best care as my shift ended. Supervisors are not at every clients house all the time but they are very involved and always reachable.#J-18808-Ljbffr