Join Our Team as a Care Coordinator!Why Work With Us?At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter!Benefits Include:
- Affordable Health, Vision, Dental, and Life Insurance
- 401(K) with dollar-for-dollar matching (up to 4%)
- Generous Paid Time Off (PTO)
- Paid Holidays
Position Overview:As a Care Coordinator, you'll play a crucial role in supporting our medical care delivery. You will serve as the communication hub for patients, nurses, doctors and family members. Key Responsibilities:
- Provide exceptional customer service to patients and staff.
- Handle all calls in a timely professional manner.
- Relay phone messages to the appropriate care provider in a timely manner.
- Manage faxes and distribute paperwork to the appropriate staff.
- Provide assistance with monitor tracking systems to ensure the results are received and documentation in order to process patient charts.
- Prescription audit reports and storing
- Update shot records
- Responsible for scanning all Labs into the Provider PAQ.
- Assist referral clerks with referrals and PAP tracking.
- Assist front desk with missed appointments that need to be rescheduled and documents in the patients' electronic health record
- Assist other departments as needed.
- Other duties as assigned
Ideal Candidates Will Have:
- High school diploma or equivalent
- Medical Assisting certification preferred
- previous experience in a healthcare environment, basic knowledge of medical terminology, release of information, and medical record maintenance activities and billing activities is preferred.
Expectations:
- Uphold One Health Ohio's core values and policies.
- Communicate openly with supervisors and colleagues.
- Maintain a positive and respectful attitude in all interactions.
- Exhibit flexibility and readiness to adapt to changing tasks.
Physical Requirements:
- Ability to sit for extended periods and perform tasks requiring finger dexterity.
- Capability to lift and move objects up to 30 pounds.
Ready to Make a Difference?If you're passionate about providing care and want to join a dedicated team that values your expertise, we'd love to hear from you! Apply today and take the next step in your career with One Health Ohio.Equal Opportunity Employer:We celebrate diversity and are committed to creating an inclusive environment for all employees.NOTE:This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)