Job Description: Care Management AssistantPosition: Care Management AssistantLocation: Totowa, NJEmployment Type: Full-TimeCompany Overview:Actual Homecare, LLC is a leading homecare agency committed to delivering compassionate, personalized care to our clients in the comfort of their homes. With a strong focus on enhancing the quality of life for our clients, we provide essential services that support their independence and well-being. As we continue expanding our services, we seek a dedicated Care Management Assistant to join our team in Totowa, NJ.Role Summary:The Care Management Assistant will play a key role in supporting the coordination of caregiver services for our clients. This position requires a highly organized individual who can manage multiple tasks, communicate effectively with staff and caregivers, and utilize various app-based tools to facilitate smooth operations. Under the supervision of the Director of Client Services, the Care Management Assistant will ensure that client care is matched appropriately with the right caregivers and that all schedules are managed efficiently. This role requires flexibility, a proactive approach, and a willingness to cover emergency cases as needed. As the role evolves, additional responsibilities may be assigned to align with the candidate's growth within the company.Key Responsibilities:
- Caregiver Coordination: Assist in coordinating and scheduling caregivers for clients, ensuring that all shifts are appropriately filled and that caregivers are matched to client needs.
- Client Care Matching: Work under the supervision of the Director of Client Services to ensure that client care plans are implemented effectively and that caregivers are well-suited to meet client needs.
- Communication: Serve as a primary point of contact for caregivers and staff, using app-based products to facilitate communication and resolve any issues that arise.
- Documentation: Maintain accurate records of client care, schedules, and communication logs, ensuring compliance with company policies and state regulations.
- Emergency Coverage: Be prepared to cover emergency cases as needed, providing immediate support to ensure continuous client care.
- Evolving Responsibilities: Take on additional responsibilities as the role grows, demonstrating flexibility and a willingness to learn and adapt to new tasks.
Candidate Profile:
- Experience: Minimum of 1 year of experience in homecare and one year of office experience.
- Skills: Strong multitasking abilities, effective communication skills, and proficiency with app-based products for managing caregiver interactions.
- Certification: Valid Certified Home Health Aide (HHA) certification is required.
- Attributes: Flexible personality, capable of working independently and as part of a team, with a proactive approach to problem-solving.
- Requirements: Must be able to cover emergency cases, have a valid driver's license and reliable car.
Compensation & Benefits:
- Weekly Salary holiday included
- Up to $25/hr for case emergency fill-ins
- Bonus for each emergency case match under 24 hours
- Various bonuses for hard work and appreciation
- Opportunities for career advancement as the role evolves.
What We Offer:
- Impact: Contribute to improving the lives of our clients by ensuring they receive consistent, high-quality care.
- Supportive Environment: Work in a collaborative and dynamic team where your contributions are valued, and growth is encouraged.
- Career Growth: Take on evolving responsibilities and grow with the company, with opportunities for professional development and career advancement.
Join Our Team:If you are passionate about homecare, have a flexible and proactive approach, and meet the qualifications outlined, we encourage you to apply for the Care Management Assistant position at Actual Homecare. Join us in positively impacting the lives of our clients and their families.