POSITION SUMMARY:The Care Manager Forensics Specialist will provide advocacy, coordination, and continuity of evidence-based care for individuals and families in need through a collaborative process of triage, assessment, planning, and communication. Participates as a member of a multidisciplinary treatment team. Reports to the unit/department supervisor. Responsible for ensuring all court orders are up-to-date and in client files. Attending court hearings, staffing cases with attorneys, and providing competency restoration training. QUALIFICATIONS:Bachelor's degree in a Human Services related discipline and at least 1 year experience in the mental health field. Ability to read, analyze, and interpret clinical records, procedures, or governmental regulations. Ability to write reports and document clinical activities and effectively communicate verbally with, provide information to, and respond to questions from managers, patients, service providers, managed care entities, family members, and other stakeholders.Must have a valid Florida Driver's license, personal reliable transportation, and valid vehicle insurance.FUNCTIONAL RESPONSIBILITIES INCLUDE:
- Completion of thorough assessments and coordination of community resources based on patient needs as per program requirements.
- Complete all clinical and administrative documentation based on established timelines as per program requirements.
- Communicate effectively and maintain cooperative relationships with internal and external resources.
- Develop service plans, treatment plans, and/or aftercare plans with clear goals and objectives as per program requirements.
- Maintain efficient workflow management and organization as per program requirements.
- Maintain proficient quality of clinical documentation as per program requirements.
- Other duties as assigned or needed as per program requirements.
COMPLIANCE RESPONSIBILITIES INCLUDE:
- Adheres to all applicable federal, state, local, and company-maintained standards of compliance, ethics, and policies concerned with the administration and delivery of agency services.
- Meets deadlines, requirements, and expectations as established by the supervisor, agency, and department.
- Completes administrative functions and data entry timely and accurate.
CUSTOMER SERVICE RESPONSIBILITIES INCLUDE:
- Provides exceptional customer service in all communications and interactions with staff and, the general public.
- Maintains confidentiality and remains calm under stress.
- Assists staff with support in all areas of functional responsibility in a courteous, supportive manner.
- Maintains and exhibits servant leadership qualities and exceeds customers' expectations.
PSN#1458Mon-Fri 8:00 AM - 4:30 PM