Location: Providence,RI, USA
Care Navigator Registered Nurse (RN)
About This Nursing Position
The Care Navigator RN acts as the lead HopeHealth representative within assigned hospitals, nursing homes, assisted living facilities, physician practices, health centers, and the wider community. This role plays a crucial part in promoting HopeHealth's hospice and palliative care services, driving growth, and organizational reputation. The position also collaborates in transitioning patients to the appropriate HopeHealth service line and serves as a subject matter expert in all services offered by the organization. This position primarily covers a territory in Rhode Island. The ideal candidate is passionate about working in serious illness care, is compassionate and an avid learner with a strong work ethic.
This is a full time position, working 8:00 am - 4:30 pm. Position is eligible for a sign on bonus up to $2,500.
What will a Care Navigator, Registered Nurse (RN) do?
* Cultivates and develops relationships in assigned hospitals, nursing homes, assisted living facilities, physician offices, health centers and the community at large to drive HopeHealth's hospice and palliative care growth in assigned territory.
* The Care Navigator RN is a subject matter expert in all services offered by HopeHealth including hospice, palliative care, bereavement support, caregiver support, dementia services and community education.
* Presents hospice and palliative care services to patients, families and referral partners in a clear and complete manner highlighting service benefits and eligibility.
* Completes goals of care conversations, hospice informational sessions and hospice evaluations.
* Works in close collaboration with hospice and palliative care and the Access Center to provide best-in-class customer service, and transition patients to the appropriate care.
* Submits accurate, relevant and timely documentation in the EMR as required and appropriate.
* Arranges care coordination meetings and follows up on service recovery issues.
* Leverages and fully understands use of CRM to identify opportunities for growth. Documents in the CRM territory activity, tasks and results on an ongoing and timely basis.
* As requested, provides professional and consumer education on hospice and palliative care services .
* Seeks out and attends professional and consumer conferences to further develop relationships and drive organizational growth.
* Completes other tasks as requested by supervisor. As needed, covers needs in other territories.
* Consistently applies HopeHealth values in all aspects of work, complying with established mission, policies, procedures and objectives in quality assurance, safety, environment, infection control and HIPAA compliance.
What are the qualifications for a Care Navigator, Registered Nurse (RN)?
* Strong desire to join an organization that is committed to providing the very best patient centered care.
* Registered Nurse required; BSN preferred
* RN license required in RI and MA
* Minimum of 5 plus years of clinical experience
* Excellent nursing assessment, clinical and communication skills
* Home care and/or hospice preferred
* Valid drivers license with an automobile that is insured in accordance with state and/or agency requirements and is in good working order
* Ability to read analyze and interpret professional journals, basic financial reports, medical records and legal documentation skills. Communicate professionally both verbally and in writing.
* Proficient skills using a computer are mandatory.
* Critical thinking skills inherent to the position. Ability to evaluate situations according to established standards and policies.
* While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. The employee is occasionally required to stand, walk, and stoop, kneel, crouch, or crawl.
* The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 20 pounds, and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
What are the job benefits?
For your health and peace of mind:
* Medical, dental and vision insurance
* Retirement plan with employer contribution
* Pre-tax flexible spending account for healthcare and dependent care
* Disability coverage
* Discounts on voluntary insurance programs
* Life and long-term-disability insurance
For your wellbeing:
* Earned time and paid holidays
* Employee wellbeing initiatives
* A caring culture that supports your wellbeing
For your career:
* A robust orientation program
* Educational assistance
* HopeHealth Clinical Education Lab (continuing education)
* Reimbursement for certifications
Discover a career that transforms lives - including yours.
At HopeHealth, health care is more than a career choice. It's a calling.
You can see it in our incredible team, who are as compassionate as they are talented. You can see it in the trust that our patients and families place in us every day.
And you can see it in our values - as a health care organization, and as an employer. At HopeHealth, we care deeply about every life we touch, including yours. We're committed to giving employees the support they need to not only excel at their jobs, but to love what they do.
Join us, and you'll be part of a team that inspires you, a workplace that invests in you, and a mission that brings hope and dignity to patients and families every day.
HopeHealth is a not-for-profit market leader in the areas of home health, palliative and hospice care serving Massachusetts and Rhode Island.
HopeHealth is an Equal Opportunity Employer
Our Commitment to Diversity, Equity and Inclusion
HopeHealth is committed to advancing diversity, equity and inclusion in the workspace. We believe that attracting, developing and empowering exceptional people will allow us to continue to deliver the best care for our patients and families.
All qualified individuals - inclusive of race, color, religion, sex, gender, sexual orientation, national origin, age and ability - are warmly welcome at HopeHealth.
8:00am-4:30pm
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