Who We AreWe, the Division of Student Affairs, are a student-focused organization that aims to empower student success and support personal development. We act daily to create, enhance, and sustain a culture of respect and inclusion in the workplace, focusing on equity and justice in its many forms, including racial, social, and environmental justice. We intentionally and relentlessly pursue excellence through introspection, vulnerability, empathy, compassion, learning, and courage. We value our internal and external partnerships as vital drivers of the ambitious goals we pursue. We celebrate and take pride in the following:
- Named one of the Most Promising Places to Work in Student Affairs by Diverse Magazine.
- Serving a highly diverse student body (click here for more information).
- Leading the way as the #1 ranked institution in the AAU and #3 of all colleges and universities nationally in fostering our students' social mobility.
- Awarded multiple distinctions including philanthropic awards and research grants in experiential learning and career development, voter engagement, student engagement, health and wellness practices, and quality of residential life.
Click here for more about Student Affairs.
Required Qualifications (as evidenced by an attached resume):Master's degree (foreign equivalent or higher) in Social Work, Public Health, Mental Health Counseling, Nursing, or related field. Three (3) years of full-time relevant work experience to include one (1) year work experience in a medical or mental health treatment setting involving direct patient interaction. Experience working with community agencies and utilizing available resources to support individuals and groups in need. Experience working with a diverse population.
Preferred Qualifications:Experience in higher education. NYS licensure in respective disciplines. Experience with Electronic Medical Records (EMR) systems and database management. Experience with Microsoft Office, Google applications, social media and/or other digital tools for communication. Knowledge of national best practices in University Threat Assessment, as well as legal and ethical standards related to student confidentiality, mental health case law and/or crisis intervention protocols.
Brief Description of Duties:The CARE Team Care Manager will provide comprehensive case management services, data management, and system collaboration for all the CARE Team cases in the coordinated effort to maintain a safe, healthy, and productive working and learning environment for our students and campus community. They will be the designated staff person to communicate with and advocate for students in need of clarification and support in understanding and completing the requirements of the CARE Team mandated process.The CARE Team Care Manager assists in helping facilitate student access and utilization of University and/or community resources, particularly clinical treatment resources. They provide assistance in arranging and coordinating counseling care, medical care, services and resources. They advocate for and communicate with students for case management services related to the CARE Team such as brief check-ins, management of medication, health insurance navigation, referrals to campus or community resources, and/or guidance/advocacy in connection with University services.The incumbent plays a crucial role as a team member within Student Health, Wellness & Prevention Services. In this capacity, they collaborate with other team members to collectively contribute to the overall functioning and effectiveness of the services provided. This involves actively participating in team meetings, sharing insights, and engaging in collaborative decision-making processes. The incumbent's role extends to fostering a cooperative and supportive atmosphere, ensuring seamless teamwork, and collectively working towards the common goals and objectives of Student Health, Wellness & Prevention Services.The selected candidate will have excellent customer service and interpersonal skills, exercising strong organizational and time-management skills with an exceptional attention to detail. Essential for this role is the adeptness to work independently as well as part of a team with a collaborative approach to problem solving.
- Maintain current and accurate clinical documentation that meets NYS, federal HIPAA and FERPA standards. Serve as a resource to the campus community on student safety issues; participate in outreach programs.
- Manage all reports, associated data management, and tracking of student behaviors of concern, including entry into Symplicity (electronic records system), and communicate with appropriate staff recognizing situations that require immediate response/acute risk management. Consult with other service providers including Counseling & Psychological Services (CAPS) staff, professionals in Student Health Services, and off-campus treatment providers; consult with faculty and other professionals at the University; consult with students' parents/guardians and other family members as needed.
- Identify and provide student care management needs, including but not limited to vetting and obtaining health insurance authorization; connecting with on campus and/or community based, specialized services; liaise with campus and community-based services to ensure. Additionally, add any relevant resource or referral information to the CARE Resource List and update it regularly to reflect any changes.
- Work directly with students of concern initiating contact; create and distribute official directive letters and provide orientation of the mandated assessment process, while contributing to ongoing assessment of risk; schedule meetings/assessments of students of concern; provide consultation to students and their families, when appropriate, in accessing services within Stony Brook University and/or the community at large.
- The case manager will help facilitate threat assessment meetings for potentially high-risk students, evaluating and addressing complex issues. This includes assisting with interviews, documenting notes, gathering background information, and assessing students who exhibit threatening, intimidating, or disruptive behaviors. Additionally, they will coordinate communication between staff, law enforcement, and mental health professionals, help create safety plans, ensure follow-up actions, provide emotional support, maintain confidentiality, and track progress to ensure both student needs and school safety are met.
- Collaborate with hospitals to coordinate care for mandated students currently in inpatient care or being discharged, ensuring continuity of support during their transition back to campus. Build and maintain relationships with local stakeholders to enhance support networks for students. Facilitate effective communication between hospital staff, students, and campus resources to address ongoing needs and ensure a smooth reintegration into campus life.
- Professional Development and Committee Involvement: Participate in opportunities that promote your learning, growth, and development (i.e. classes, training, committee, webinar, etc.). Contribute to the Division of Student Affairs and Stony Brook University by attending and/or supporting events, activities, and programs sponsored by areas outside of your unit/department (i.e. campus wide traditions, events, programs, etc.). Other duties or projects as assigned as appropriate to rank and departmental mission. Evening and weekend work may be required at times.
Special Notes:This is a full-time appointment. FLSA Exempt position, not eligible for the overtime provisions of the FLSA. Minimum salary threshold must be met to maintain FLSA exemption.In addition to the employee's base salary, this position is eligible for $3,400 UUP annual location pay, paid biweekly.
Essential Position: This has been designated as an essential position based on the duties of the job and the functions performed. Positions that are designated as such may be required to report to work/remain at work even if classes are canceled, and the campus is working on limited operations in an emergency.For this position, we are unable to sponsor candidates for work visas.Resume/CV and cover letter should be included with the online application.
Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.If you need a disability-related accommodation, please call the university Office of Equity and Access (OEA) at (631) ###-#### or visit OEA.In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here.Visit our
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