Location: all cities,PA, USA
Student Services Assistant
Position Reports to Coordinator of Enrollment Operations
Hourly Rate: $19.96 (Level 12, Support Staff)
FLSA Status: Non-Exempt
This position will be open until filled. Applications will be reviewed after Sunday, November 17, 2024.
Monday - Thursday 9:00am - 6:00pm and Friday 8:00am - 5:00pm & Saturdays as needed.
* This position has college-wide responsibilities and requires travel between all campuses and off-site locations. The primary office location will be the Blue Bell campus.
This position has been approved for a flexible work option arrangement. Flexible work options can be ended at any time by the College, Cabinet, and/or supervisors based on employee performance and/or as institutional needs change.
Basic Purpose
This position will provide support to both new and returning students at the College as part of the College's mission of access, retention, and completion, with responsibility for ensuring a high level of customer service through support of the Student Services Resource Center, duties at the Student Services Welcome Desk, support of the Enrollment Services Assistants and providing support in the Testing center. This includes in-person and back office duties. Service touchpoints will include the use of the following methods: in person; phone; email; text; online; chat Starfish; Zoom, and other Self-Service systems to support student success.
Essential Duties and Responsibilities
Student Services
ESA/SSRC
* Provide Financial Aid assistance: How to