Flexible Work Policy: The Carrier Development Specialist position has been segmented as Hybrid, meaning the work is a combination of onsite (2 days per month) and virtual. This position is based out of our corporate headquarters in Rosemont, IL.
ESSENTIAL RESPONSIBILITIES:
- Ongoing carrier management and building long term relationships
- Procure and negotiate price and capacity with a goal of creating benefit and overall increase in company profit, efficiency and service levels to support US Foods divisional needs
- Develop long term strategies with carrier partners to identify their capacity needs and match those needs with consistent opportunities within the US Foods network
- Effectively communicate with the carriers to understand their service capabilities and needs and maintain an actionable database to efficiently design solutions for our business
- Build long term relationships with carriers using collaborative approach that creates mutual value.
- Conduct regular business reviews by collecting input from cross functional teams (DCs, operations) and provide feedback to carriers using scorecards to identify continuous improvement opportunities
- New carrier development and on-boarding
- Source new carriers to meet divisional needs for cost, availability and service
- Initiate Request for Information and Request for Pricing as the business needs shift and to gain market intelligence
- Educate carriers on all relevant processes including on-boarding requirements, freight operations, invoicing and technology usage
- Operations support
- Support margin management efforts through implementing sustained resolution of underperforming lanes
- Support logistics development efforts through efficient sourcing and procuring cost effective transportation services for conversion opportunities
- Work with cross functional teams and fleet management to insure that routing decisions made between fleet and contract carrier optimizes freight cost and savings are realized
- Implement and maintain carrier rate tariffs in Transportation Management System.
- Analyze tender rejection data to identify root cause and develop action plan to improve overall carrier acceptance percentage.
- Analyze actual carrier cost vs. expected cost and implement steps to realize savings from carrier awards.
- Assist with carrier performance resolution as necessary
- Assist with carrier claims resolution / collection where necessary.
- The carrier specialists will work closely with load planners, load specialists, service managers and field logistics managers.
- Success for the role will be measured using a combination of carrier costs, rejections and service levels.
RELATIONSHIPS
- Internal: Work across all levels of USF staff within corporate, region and divisional organizations, up to and including corporate leadership staff
QUALIFICATIONS:
Education/Training:
- Bachelor's degree in business, engineering, logistics, transportation, supply chain or equivalent work experience.
Related Experience:
- Minimum 3 years experience in transportation, logistics or supply chain required
- Broad knowledge of Transportation Industry and carrier operations.
- Previous transportation sourcing experience
- Knowledge of various transportation modes that include Truckload, Intermodal, Less than Truckload and Rail Boxcar.
Knowledge/Skills/Abilities:
- Basic knowledge of Microsoft Excel, Access, Word and PowerPoint.
- Proven relationship building skills – ability to communicate with carrier leadership
- Highly analytical, ability to conduct basic analyses independently
- Independent, self-motivated, proactive team player with strong work ethic
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