Carrier Relations Specialist
: Job Details :

Carrier Relations Specialist -Project Analyst-

Ready To Go Further?

Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it's exactly what going further is all about.

Summary

Under the general supervision of the Operations Manager, the Carrier Relations Specialist performs as onsite customer liaison for data management for key Saia Logistics clients. Primary data management is focused around carrier performance including on-time performance, customer experience, claims, EDI compliance and billing accuracy.

Responsibilities

• Performs ad-hoc analyses, monthly and daily reports.
• Maintains and updates carrier contact information.
• Provides monthly KPIs to carriers
• Compiles weekly carrier compliance reports and daily TCC (Traffic Control Center) and EDW (Electronic Data Warehouse) reports.
• Acts as a liaison between the client and the carrier, addressing EDI issues.

Preferred Qualifications

• Equivalent to Associate's Degree in Business or Logistics.
• 3-5 years of transportation experience in logistics environment.
• 3 years in an analytical/project oriented role.
• Expert skills in Microsoft Excel, Access, & Word programs. Intermediate skills in OTM, SAP, EDW, or similar software.

THERE IS NO RELOCATION FOR THIS POSITION

Benefits

At Saia, your success is our success! That's why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won't go unnoticed.

Make Your Move

At Saia, our people are the reason we've been successful for over a century in the industry. Together, we've created a positive culture that's driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we're always looking for more collaborative and motivated individuals to join our team. So, if you're ready to put your career on a solid path, let's go further.

Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.