Location: Port Wentworth,GA, USA
KEY RESPONSIBILITIES: • Make outbound phone calls to solicit and match carriers with available loads.• Take inbound calls for carrier availability and maintain that information for future use.• Develop relationship with core carriers and sell those carriers the benefits of using our service.• Assist with the tracing of shipments as needed by making outbound calls and querying carrier websites to determine shipment status.• Provide pricing information to shipper representatives as needed.• Visit, from time to time, key core carrier customers.• Drive production to meet company daily load count and margin % goals.• Train, explain tasks, and assist in the solution of problems.• Search company records using the company TMS system and provide necessary information and or reports to customers and team members.• Resolve customer questions related to shipments in transit as needed.• Maintain liaison with shipper representatives for order completion.• Respond to requests via telephone or email, using a personal computer when necessary.• Additional responsibilities:
MINIMUM WORK EXPERIENCE:
PREFERRED EDUCATION:
SPECIFIC KNOWLEDGE & SKILLS: • Knowledge of TMS System, delivery and transit times, and similar data• Ability to speak, read, and write English• Excellent communication and interpersonal skills • Pleasant telephone voice/manner• Ability to operate simple office equipment sufficiently to perform the job• Ability to compose correspondence and make decisions quickly • Excellent customer service and telemarketing skills
PortCity is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Qualifications BehaviorsPreferredDetail Oriented:Capable of carrying out a given task with all details necessary to get the task done wellEnthusiastic:Shows intense and eager enjoyment and interestDedicated:Devoted to a task or purpose with loyalty or integrityTeam Player:Works well as a member of a groupInnovative:Consistently introduces new ideas and demonstrates original thinking MotivationsPreferredGoal Completion:Inspired to perform well by the completion of tasksEntrepreneurial Spirit:Inspired to perform well by an ability to drive new ventures within the businessPeer Recognition:Inspired to perform well by the praise of coworkersFinancial:Inspired to perform well by monetary reimbursementGrowth Opportunities:Inspired to perform well by the chance to take on more responsibilityAbility to Make an Impact:Inspired to perform well by the ability to contribute to the success of a project or the organizationEducationRequiredHigh School or better.
PreferredBachelors or better.
ExperienceRequired1 year:Sales, Operations, Logistics or related role.PI867a6c653###-####8-35746990