CASA DIRECTOR
: Job Details :

• HRA/DEPT OF SOCIAL SERVICES
• Full-Time
• Location: MANHATTAN
• Exam May Be Required
• Department: HOME CARE SVCS-NM
• Salary Range: $64,142.00 – $114,124.00

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICE CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE.

The Home Care Services Program (HCSP) is a Medicaid funded program that provides long term care to medically fragile and vulnerable individuals who require assistance with activities of daily living through the Community Alternative Systems Agency (CASA), Managed Long Term Care (MLTC) Program, the Assisted Living Program, Care at Home Program and Homebound Medicaid. The Medicaid Eligibility Unit is responsible for the Medicaid eligibility review and processing of initial applications, change actions, and renewals for all Medicaid funded long term care programs. This unit is responsible for the processing of Medicaid eligibility for consumers who receive services through one of the HCSP programs.

Home Care Services Program (HCSP) is recruiting for one (1) Administrative Director of Social Services NM II, to function as a CASA Director in the CASA North Office, who will:

• Plan, develop, formulate, implement and interpret Federal/State/City regulations affecting the provision of Home Care Services. Ensure that efficient strategies are developed to address/adhere to Federal/State/City mandates.
• Analyze, monitor and evaluate existing programs and policies relating to medical assistance operations and the provision of home care services to determine effectiveness. Implement new policies and procedures designed to improve the administration and operational efficiency of the CASA field offices, expedite delivery of services, and achieve greater cost-effectiveness/containment practices and savings.
• Maintain liaison and cooperative relationship with various public, private and community agencies concerned with the activities of the CASA field offices, including the New York State Department of Social Services (NYSDSS), hospital social work and discharge planning departments, the Department for the Aging, residential health care facilities (RHCFs), and adult day care facilities.
• Coordinate and monitor implementation of all policies, procedures and guidelines set forth by the Executive Deputy Commissioner, Medical Assistance Program and the Deputy Commissioner, Home Care Services Program and/or the Executive Director, Home Care Services Field Operations that impact the CASA field offices, Medicaid procedures, or training.
• Participate in problem resolution and program development activities with other HRA components including the Family Independence Administration (FIA) and Domestic Violence, the Agency for Children's Services (ACS), and Adult Protective Services (APS).
• Evaluate staff productivity to reduce potential deficiencies that affect obtainment of the Program's goals; facilitate programs and strategies, which result in optimum performance and achievement of management goals.
• Represent the Agency at various public and private functions at the request of the Deputy Commissioner, HCSP and/or the Executive Director of HCSP Field Operations in order to establish and maintain cooperation and coordination of services.
• Responsible for the preparation of monthly reports documenting the borough activities and findings for submission to the Deputy Commissioner.
• Oversee implementation of training for personnel.

Minimum Qualifications

Preferred Skills

• Creativity and innovation in the design and development of policies and programs that provide care to medically fragile and vulnerable individuals.
• Strong administrative and management skills.
• Ability to multi-task.
• Subject matter expertise in one or more of the areas of personal care, health and Medicaid eligibility.
• Strong interpersonal and communication skills.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at

Residency Requirement

New York City Residency is not required for this position.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.