U.S. Committee for Refugees and Immigrants (USCRI), is a non-governmental, not-for-profit international organization with a mission to protect the rights and address the needs of persons in migration by advancing fair and humane public policy, facilitating and providing direct professional services, and promoting the full participation of migrants in community life. For over 100 years, we have shaped history with the belief that immigrants strengthen our communities, economy and social fabric through freedom, hard work, and family unity. OVERVIEW The Case Aide will be responsible for supporting the implementation of one or more of the Field Office programs that provide case management and an array of social services to promote social well-being and economic self-sufficiency for refugees (and immigrants) arriving to Albany, NY. They will work with staff in the maintenance of social service cases by assessing client needs, assisting in the development and implementation of service plans, recommending and obtaining services, gathering information necessary for case managers to assist clients in obtaining services that will provide living arrangements appropriate to the clients identified need. Duties include setting up appointments for clients, to driving them to appointments, helping staff with airport arrivals, assisting with housing set-ups, documenting services via case files, providing interpretation when language abilities fit, organizing donated items, and a wide range of other tasks. This position is on-call as needed and reports to the Field Office Director. DUTIES AND RESPONSIBILITIES
- Ensure the accuracy and timeliness of all social services provided to USCRI Albany clients.
- Assist with disbursement of funds to support clients needs.
- Assist program staff with achieving program goals.
- Assist Case Mangers with file maintenance by updating case management systems, reporting databases, and physical files; maintain confidentiality of information; and
- Perform other job-related duties as assigned by supervisor.
REQUIREMENTS
- Prior experience in providing resettlement services is strongly preferred
- Ability to establish and maintain professional relationships with providers, vendors, and clients of diverse backgrounds;
- Knowledge of MS Word, MS Access, MS Excel and database programs;
- Bilingual/multilingual ability is strongly preferred;
- Must have a valid driver's license, insurance, clean driving record and personal transportation; and
- Must have dedication to human rights of refugees, immigrants, asylum seekers, and displaced people.
- USCRI has a mandatory COVID-19 vaccine policy. All employees must be fully vaccinated to work at any / all locations at USCRI.
PHYSICAL DEMANDS
- Use of manual dexterity, tactile, visual, and audio acuity.
- Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
- Occasional lifting (up to 25 pounds), bending, pulling, and carrying.
EQUAL EMPLOYMENT OPPORTUNITY U.S. Committee for Refugees and Immigrants is an equal opportunity employer. We maintains a policy of equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS/HIV status, age, political affiliation, genetic information, veteran status or any other characteristic protected by applicable law.