Location: New York,NY, USA
Job Description
APPLICANTS MUST BE PERMANENT IN THE PRINICIPAL ADMINISTRATVE ASSOCIATE CIVIL SERVICE TITLE
Hours/Schedule: 9:00 AM to 5:00 PM
Work Location: 4 World Trade Center, New York, NY
Human Resources Solutions (HRS) support the human resources needs of the Department of Social Services (DSS), the Human Resources Administration (HRA), and the Department of Homeless services (DHS) through strategic partnership and collaboration, with the goal of creating an inclusive, motivated, and client centered workforce.
Under the general direction of the Director of the Office of Disciplinary Affairs, with wide latitude for independent initiative and judgment, a Case Coordinator performs specialized administrative work relating to managing incoming requests for charges, processing of statistical reports and ensuring case information in The Employee Accountability Management System (TEAMS) database is correct. Addresses telephone and Email inquiries, coordinates and provides information to the various unions and Responsibility Centers concerning the status of disciplinary cases.
Human Resources Solutions (HRS)/ Office of Disciplinary Affairs (ODA) is recruiting for a Principle Administrative Associate I to function as a Case Coordinator who will:
Create, scan, and upload cases/documents into TEAMS when ODA receives new requests for disciplinary action.
Schedule meetings for the Director, responds to various telephone inquiries for information on employees' disciplinary record or case-status; directs calls to the appropriate parties.
Responsible for assigning dates for Step I Hearings when requested by the Employment Law Division; provide the union and the reception area with the dates and times for upcoming Step I Hearings.
Responsible for inputting data that did not migrate from the previous disciplinary database to the TEAMS database; maintain, track and update TEAMS database information in a timely and accurate manner.
Provide case file to the Director/Assistant Director for assignment to staff or when a case needs to be fully reviewed.
Review case folders before closing cases to ensure that all of the relevant documents are in the case file; generate and review computer reports to ensure complete and accurate information has been imputed prior to closing cases.
Review the information in TEAMS for cases to ensure that all of the relevant fields and documents have been entered into the database and that the cases are in the correct status.
Open case in TEAMS that are sent to ODA for penalty implementation.
Collect and analyze statistical data to produce monthly summary reports summarizing the status of cases.
Maintain the schedule of the Implementation Officers for employees scheduled for suspension or terminations; monitor the status of work assignments of Implementation staff, Hearing Officers, and Disciplinary Coordinator to ensure compliance for persecuted.
Maintain and update monthly performance indicator reports.
Collect and compile employee discipline information, statistics, and other data to respond to inquiries, memorandums, and other requests.
Assist Hearing Officers in preparing and sending the penalty recommendations to employees. 5%
Assist the Disciplinary Technical Associate with the preparation of packages for training session, schedule disciplinary training.
Perform other duties and tasks, as directed by the Director.
Qualifications
1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in 1 above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in 1 above;
4. Education and/or experience equivalent to 1 , 2 , or 3 above. However, all candidates must possess the one year of administrative or supervisory experience as described in 1 above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in 1 above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 years.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.