Case Management Specialist
: Job Details :

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com. JOB DESCRIPTION Overview Public Consulting Group, Inc. (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has over 2,500 professionals in more than 60 offices worldwide. PCG's Health practice offers in-depth programmatic knowledge and regulatory expertise to help state and municipal health agencies respond to regulatory change, improve access to health care, maximize program revenue, improve business processes, and achieve regulatory compliance. Using industry best practices, PCG's Health team helps organizations deliver quality services with constrained resources to promote improved client outcomes. To learn more, visit Duties and Responsibilities PCG is seeking highly motivated and dependable intellectual and developmental disability (IDD) needs assessors in the Virginia Developmental Service (DS) Regions ( Richmond, VA, Fairfax, VA, Charlottesville, VA). Assessors will conduct Supports Intensity Scale - Adult Version (SIS-A) 2nd edition assessments (and Virginia Supplemental Questions) with individuals with intellectual and developmental disabilities. Assessors will also conduct Supports Intensity Scale- Children version with individuals with intellectual and developmental disabilities eligible to receive services from one of three Virginia DD- Home and Community Based Services Medicaid Waivers. An IRQR (Internal Interviewer Reliability and Qualification Review) is a process used by AAIDD (American Association of Intellectual and Developmental Disabilities) to assess the reliability and qualification of interviewers conducting Support Intensity Scale Assessments. Trainees must participate in AAIDD Training and pass an IRQR following training and annually thereafter to be recognized by AAIDD as a SIS Assessor and to conduct assessments independently. This position will be hybrid. Assessments are conducted at a location chosen by the individual and his/her team. Common locations ae at the individual's home, a CSB/BHA office, a Day Support Program, a licensed residential provider's location or virtually. This is a full-time role, including regular working hours as well as early mornings, evenings and weekends. Ideal candidates will have a human services background and experience working with intellectual and developmentally disabled populations. Specific Responsibilities: Clearly communicate purpose and reason for assessment to individual and other respondents. Fosters positive and professional relationships and acts as liaison with internal and external customers to ensure effective working relationships and team building to facilitate the completion and review of assessments. Conduct assessments timely and in a professional manner. Consistency in completing and documenting assessment information. Represent PCG and the client in a professional manner. The list of responsibilities is not intended to be all-inclusive and may be expanded to include other duties that contract needs may dictate. Required Skills: Ability to consistently interact with individuals, family members, guardians, provider staff and others in an appropriate, professional, and respectful manner. Knowledgeable of Person-Centered Practices. Proficiency with Microsoft Office tools and/or other online data entry Dedication to accomplishing goals and overcoming challenges. Flexible, self-starter possessing intellectual curiosity. Excellent oral presentation and written communication skills. Solid organization and time management skills. Knowledge of federal, state, local laws pertaining to the program Ability to work both independently and as a part of a team An understanding and empathy for participants Ability to take initiative and prioritize Superior organizational and interpersonal skills; position requires the ability to maintain and develop relationships from various environments Experience engaging and maintaining strong working relationships with community partners Ability to develop and evaluate processes and procedures to improve operations Exceptional strength in strategic thinking, analysis, problem solving, organizational leadership and collaboration Demonstrated ability to establish and execute defined goals and objectives to ensure compliance with performance measures Excellent problem resolution skills Compassionate and people oriented Required Experience: Bachelor's degree in a human service-related field such as Social Work, Psychology, Nursing, Sociology At least one year's experience working with individuals with intellectual and developmental disabilities. Experience conducting individual assessments with knowledge of behavior rating or psychological testing principles. Knowledge and experience with person-centeredness Prior experience conducting the Supports Intensity Scale assessment is preferred. Experience with Home and Community Based Services waivers preferred. Knowledge of medical terminology, behavioral support, and Virginia waiver programs strongly desired. Strong clinical/social assessment and critical thinking skills required. Other Requirements: Must have broadband internet connection at home (no dial-up). Must be willing to travel and have an active, unrestricted license, reliable transportation and active auto insurance. Must have dedicated home workspace committed to confidentiality of PHI. Must be comfortable and familiar with technology including the use of virtual meeting technology (Zoom, Microsoft Teams). Working Conditions remote/hybrid model. In state travel The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. #LI-remote Remote Work Statement: This position is a remote, work from home position. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company's success. To be successful in a remote work role at PCG, you must: be available during your set working hours. have a safe, private, and distraction-free environment in which to complete your work, and be able to give your full attention to the completion of your PCG job duties. Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. We are accepting applications on an ongoing basis until filled. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $55,200-$65,000. Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.