Case Management Specialist
: Job Details :

Case Management Specialist 900 W Adams St, Jacksonville, FL 32204, USA Req #33652 Monday, December 2, 2024 Location: 900 W Adams Street Jacksonville FL 32204 Position Type: Non-Exempt Pay Range: $19.65-$22.11 About this opportunity: Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; understands the uniqueness of the clients history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment. Key responsibilities: Interviews applicants to determine eligibility for program enrollment based on established facility guidelines and requirements; conduct needs assessment, obtain pertinent information; refers applicants to other agencies if not appropriate for program. Establishes unique comprehensive long-term program goals for eligible clients based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to modify or stop negative behaviors while in the program. Outsources clients to additional counseling resources if needed. Maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual. Provides direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports as well as professional resources that provide assistance in enhancing clients psychosocial well-being. Meets regularly with clients to discuss and evaluate their progress, feelings, impressions, changes and personal growth/development; prepares accurate and up-to-date records documenting the same; receives incident reports and discusses with Social Services Program Manager or Social Service Director disciplinary actions for infractions of the house guidelines. Facilitates individual and group discussion to ensure clients attitudes and motivations are progressing; redirects negativity, promotes self-awareness and provides appropriate encouragement. Plans, coordinates, and assists in the organization of speakers and presenters for purposes of scheduling structured groups that focus on life management, behavior modification, addiction support, financial literacy/budgeting, literacy, GED/continuing education, and/or classes to assist clients in obtaining skills that will enable them to functionally cope with their environment. May facilitate groups on topics identified as a need in conjunction with the Social Services Program Manager. Maintains awareness of the program requirements necessary to maintain existing funding; ensures that measurable outcomes correspond with requirements and in conjunction with case management processes as necessary. Assists clients in accessing appropriate Corps programs or other agencies based on clients needs and in accordance with their program plan. Completes and articulates discharge plans to clients exiting the program. Prepares and maintains case records and logs on all assigned clients; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS) and other systems utilized. Attends community meetings with representatives of other agencies in order to educate them about the program, make client referrals and maintain awareness of client's progress. Prepares case presentations for the supervisor. Provide weekly/monthly progress reports. Maintain communication between departments concerning the availability and qualifications for funds available through the Social Services Department. Ensures clients adheres to policy and procedures. May attend community meeting on behalf of the Social Services Management team as assigned. OTHER RESPONSIBILITIES: Complete Safe From Harm training Conducts tours of program facility for outside agencies as requested. Assists in developing and revising the service policy manual. Assists with community services as needed. Assists in performing social service work for special or seasonal projects and holiday programs. Performs other related work as required. What we are looking for in you: Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field, and Three years progressively responsible experience providing direct case management social services including accessing clients needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. WORKING CONDITIONS: Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Employee Benefits: Health, Dental and Vision Insurance Paid Holidays and Paid Time Off Retirement Plan Life Insurance and more! To learn more about the name of program or location, click here! Why work for us? The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. The Salvation Army strives to do the Most Good for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans. Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good. Five values at the heart of everything we doWe are Passionate Compassionate Uplifting Brave Trustworthy Additional Information: All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission. To apply, click on the Apply Now icon at the bottom of this posting. Application Submittal Period: 12/2/2024-1/2/2024 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Opportunity Employer Minorities/Women/Veterans/Disabled Other details Job Family FL-NON-EXEMPT Job Function Case Management Pay Type Hourly Apply Now Share this job: