A nonprofit services organization in New York City is looking to add a new Spanish-speaking Case Manager to join their growing Transitional Housing team in Manhattan. In this role, the Case Manager will be responsible for providing case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing. About the Opportunity:
- Setting: Housing site
- Schedule: Sunday to Thursday
- Hours: 9am to 5pm with one late day 11am to 7pm
Responsibilities: The Case Manager will:
- Provide direct services to a caseload of approximately 15 clients
- Conduct psychosocial evaluations
- Connect clients to psychiatric services, medical treatment and substance use treatment facilities, when applicable
- Obtain identification, public benefits, and other applicable income sources for clients
- Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans
- Prepare all documentation for housing applications
- Assist and counsel clients in the process of obtaining permanent housing
- Maintain record keeping in compliance with agency standards as well as those of City and State agencies
- Intervene in crisis situations
- Perform other related duties as assigned
Qualifications:
- Bachelor's Degree
- Bilingual (English and Spanish)
- Computer savvy
- Microsoft Office proficient (Excel, Word, etc.)
- Great interpersonal skills
- Excellent communication skills (written and verbal)
- Strong attention to detail
- Highly organized
Desired Skills:
- 2+ years of experience working with Homeless adults and/or people dealing with Substance Abuse issues
- Experience with Harm Reduction and Motivational Interviewing techniques