Location: San Jose,CA, USA
Job DetailsLevelExperiencedJob LocationNewberry - San Jose, CAPosition TypeFull TimeEducation LevelHigh SchoolSalary Range$30.96 - $30.96 HourlyTravel PercentageUp to 25%Job ShiftDayJob CategoryNonprofit - Social ServicesDescriptionPosition: Case ManagerProgram: City of San Jose RRHLocation: 3180 Newberry Drive, San Jose, Ca 95118Supervisor: Program ManagerType: Full Time, Non-ExemptCompensation: $30.96 HourlyAGENCY SUMMARY:Established in 1980, with 40+ years of experience, we are the premier Silicon Valley provider of homelessness services. We believe that everyone has the potential to get housed and stay housed. We relentlessly focus on eliminating barriers to housing and creating stability for everyone we serve.HomeFirst Services serves more than 6,000 adults, veterans, families, and young adults each year at multiple locations from Gilroy to Menlo Park all of Santa Clara County as well as southern San Mateo County.Services include:Homelessness preventionEmergency and cold-weather sheltersComprehensive Veterans servicesRapid Re-Housing programsBridge Housing CommunitiesEmergency Interim HousingAffordable permanent housingPermanent Supportive HousingStreet-based outreachBenefits of joining the HomeFirst Team:Professional growth opportunities within the organization100% medical coverage for employees with an opportunity to add dependents for a shared cost401k match up to 5 observed holidaysPTO accrual begins with 120 hours annually and increases with tenure4 hours of Civic Engagement PTO provided annuallyAccess to our Emergency Assistance Program (EAP) servicesPet insurance options are availableROLE SUMMARY:The Case Manager-City of San Jose RRH is responsible for supporting program participants in developing housing stability plans and addressing barriers to housing. To this end, the Case Manager-City of San Jose RRH participates in our collective effort to end and prevent homelessness.QUALITIES:The CSJ RRH - Case Manager is passionate about serving others and sees themself in a helping profession long term.They are pro-active and responsive to the needs of our participants, meeting them where they're at and bridging the gap between the individual and our services.They manage their time well and demonstrate strong organizational abilities. With the support of program leadership, the Case Manager participates in our culture of learning and increases their knowledge of evidence-based practices over the course of their employment. Together, we model the values and principles of HomeFirst within the agency and the broader community. HomeFirst is a diverse company in a diverse field, and the Case Manager seeks to work with people from a variety of social and economic backgrounds.They are a highly collaborative member of our participant services team and enjoy a team-oriented work environment.DUTIES/RESPONSIBILITIES:Maintain a caseload of 20-30 participants.Provide comprehensive case management services. This may include:Initial eligibility verification and enrollmentOngoing needs and status assessmentsBudgetingAdministration of financial assistanceInformation and referralCrisis de-escalationSafety planning, risk assessment, and mandated reportingEmployment and benefits assistanceAdvocacyOther direct service provisionMeet with participants at a frequency and location determined by their needs.Engage in the consistent application of evidence-based practices.Support internal program support specialist activities as needed. This may include:Street-based or community outreach effortsLandlord engagementWorkshop coordinationParticipate in case conferencing and collaborative care coordination.Maintain compliance with contract, agency, and licensing requirements.Achieve identified program and position deliverables.Adhere to task completion deadlines.Maintain thorough and accurate documentation of participant services in accordance with agency and contractual standards.Attend all job-related meetings, including program staff meetings and agency-wide meetings.Participate in opportunities for learning and skill maintenance/development.Utilize supervision appropriately, maintaining open lines of communication and providing updates on activity.Assist with other duties as assigned.Homefirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, Homefirst Services participates in the E-Verify program, as required by law.Homefirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.Homefirst takes pride in its safety values, the wellness of our team, and respect for everyone we serve. Due to this commitment, Homefirst Services is mandating that all employees be vaccinated or render a religious or medical exemption effective September 13, 2021.QualificationsKnowledge and Experience, General1 year of paid or volunteer experience in social work or related human services requiredBachelor of Arts in Social Work (BASW) or related human services degree preferred, not requiredProficient in Microsoft Office suiteValid CA driver's license and insurance, and reliable transportationAbility to drive a fleet vehicle and be added onto Corporate insurance