Job Type Full-timeDescriptionSanta Fe Recovery Center (SFRC) is committed to helping clients learn how to overcome addiction and maintain the path toward a healthy recovery. SFRC is here to support participants and their loved ones with compassion throughout the recovery process to achieve emotional, mental, and physical well-being.Santa Fe Recovery Center is searching for the right candidate who believes in our mission, vision, values, and inclusivity. The candidate should have a clear vision of why they want to work for us; are wanting to grow and learn, and have the desire to serve diverse populations and underserved communities.The Case Manager works as part of the interdisciplinary team to facilitate and coordinate clients' continuum of care activities, ensuring optimum utilization of community resources, service delivery, and compliance with external agencies and referral sources requirements. The Case Manager facilitates and prepares the clients for success in their next phase of treatment and when returning to their community.Outpatient Case Manager Benefits:
- A generous PTO package (3 weeks of PTO, 7 paid holidays, 3 floating holidays, & 2 mental health days)
- Medical, Dental, and Vision insurance (90% to 100% premium covered by employer)
- ST and LT disability
- Pet insurance
- Opt-in 401k with 4% match
- Access to our comprehensive Employee Assistance Program, providing 24/7/365 access to a licensed professional for staff and their immediate families
Schedule: Full-Time 40 hoursAfter-hours work , and weekend work on occasion Duties and Responsibilities: The Case Manager's responsibilities include, but are not limited to:
- Assess the needs of the clients at admission to determine with the client the goals and the level of assistance required to achieve goals.
- Continue to follow up with clients throughout treatment to ensure that basic needs are addressed, including required documentation, to allow the client to move forward and achieve goals at discharge.
- Assures clients who may be discharged early are prepared with resources.
- Liaison with community services to assist the client with identified goals and needs.
- Liaison with family, friends, partners, and outside resources to create a supportive environment and ensure continuity of care.
- Educate the participants on behavioral health, promoting healthy resources, and daily skills training to provide the highest quality person-centered care.
- Other duties as assigned.
RequirementsSkills/Knowledge/Abilities:
Excellent written and verbal communication skills with the ability to effectively communicate with diverse populationsCultural and diversity understanding and awarenessInterpersonal skills that promote and encourage teamworkAdvanced knowledge of HIPAA and confidentialityAdvanced knowledge of behaviors and emotions related to addictionAdvanced knowledge of community and referral resources for clients' diverse needsSkills in documenting effective case management notesProficient use of standard office equipment and systems: phone, copier, the computer including Microsoft Office Word and Outlook tools.Ability to coordinate volunteer and vocational activities for participantsCritical thinking/problem solvingAbility to manage a variety of tasks and organize workloadAttention to detailMaintain effective professional relationships with all levels within the organizationFamiliarity with community resources including mental health, social, financial, educational, housing, employment, childcare, and other support that may be required.Ability to build rapport with clientsUnrestricted NM Driver's LicenseEducation and Experience:
High School/GED requiredAddiction treatment counseling: 1 year (Preferred)Case Management certification (Required) - ACM (Accredited Case Manager), CCM (Certified Case Manager, RN-BC), or CPSW (Certified Peer Support Worker)Current CPR/First Aid Certification (or willingness to become certified)