A nonprofit organization in New York City is currently seeking a new team member to join their staff in the Bronx as a Case Manager. In this role, the Case Manager will be responsible for direct service provision to residents, including individual counseling, group counseling, advocacy services, referrals and follow-up, home management and financial counseling. About the Opportunity:
- Start Date: ASAP
- Assignment Length: Ongoing (potential contract to hire)
- Schedule: Monday to Friday
- Hours: 9am-5pm + (one late day- flex) 11am-7pm
- Setting: Transitional Housing
Responsibilities The Case Manager will:
- Maintain caseload of 25-30 families
- Conduct intake interviews, as assigned, to assess and evaluate residents for admission using DHS CARES system
- Engage residents in initial and ongoing treatment processes, through individual and group counseling, under clinical supervision of the Social Work Supervisor.
- Conduct independent living plans on at least a biweekly basis in DHS CARES system
- Monitor case plans for effectiveness and individual client needs, functional capabilities and assistance needed to increase independent functioning
- Develop and maintain housing referral resources, assist residents in the process of locating and securing permanent housing, in conjunction with Housing Specialist.
- Assists all residents in the process of referral and placement in community based resources including after care services
- Assess residents' vocational and educational needs, aptitudes and interests through interviews and testing. Develop and maintain placement and follow-up as appropriate after assessment and counseling.
- Develop and maintain liaison activities with DHS, HRA. Public Assistance and Medicaid Administrators and Workers, to assist eligible residents in securing Public Assistance and Medicaid by acting as a personal advocate through telephone or personal visit/contact
- Perform other duties as assigned by the Social Work Supervisor.
Qualifications:
- 2+ years of experience working with the Homeless population
- Associate's and/or Bachelor's Degree
- Familiarity with DHS regulations and DHS Cares Reporting
- Experience in assessing the vocational and educational needs and aptitudes of clients, thorough familiarity and success with engaging clients experience assisting eligible clients through the process of obtaining Public Assistance, Medicaid and other benefits.
- Experience with supportive group facilitation
- Demonstrated sensitivity and experience with and/or knowledge of homelessness within disenfranchised communities including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance abuse and/or mental health issues.
- Demonstrated skills in group counseling.
- Microsoft Office proficient
- Great interpersonal skills
- Excellent communication skills (written and verbal)
- Strong attention to detail
- Highly organized
Desired Skills
- Crisis Counseling experience in a residential shelter for Homeless individuals and/or families