Location: Phoenix,AZ, USA
Job DetailsLevelExperiencedJob LocationUSVETS Phoenix - Phoenix, AZPosition TypeFull TimeEducation Level4 Year DegreeSalary Range$23.08 - $26.66 HourlyTravel PercentageUp to 25%Job ShiftDayJob CategoryAdmin - ClericalDescriptionLooking for a rewarding position? How would you like to serve those who served?If you are looking for an opportunity to work for a great organization & make a difference, this is the job for you!Come & join our winning team!Benefits include Paid Vacation, Sick Time, Paid Holidays, Medical, Dental, Vision and Company matching 401KALL APPLICATIONS MUST BE COMPLETED IN ENTIRETY/LOCAL CANDIDATES ONLY!This position reports directly to the Director of Behavioral Health or Program Coordinator of U.S.VETS. Case Manager II is responsible for providing guidance to veterans to achieve their highest level of independence. Case management is a collaborative process which assesses, plans, implements, coordinates, monitors, and evaluates the selection of services to optimally meet each individual clients needs.Classification: Non-ExemptResponsibilities:For Case Managers of all U.S.VETS Programs:Assesses veterans referred to the program to include any problems, needs, or barriers identified in the following areas: Housing, Employment, Education/Training, Financial, Sobriety Support/Addiction Treatment, Legal, Family/Social, and Medical/PsychiatricCoordinates care with VA personnel and other community partners on behalf of clients to for eligibility documentation, mental and physical health services.Facilitates client intake process and compiles client files ensuring all program eligibility documentation is completeCollaborates with clients to complete Individual Action Plans (IAP)Maintains confidential client files in a professional and timely manner ensuring all forms are the most recently revised versions and in compliance with organization standards; all required documents are present, complete, signed by the client and staff as applicable; and documents are placed in the correct order according to organization standardsMeets with clients as specified by program requirements and documents progress notes in Data/Assessment/Plan (DAP) formatReviews and documents updates for IAPs on a monthly basisCompletes timely discharge summariesConducts home visits (whether at project-based units or scattered site) to provide case management services and ensure health and welfare of clientsAssists in quality management activities, data collection, and preparing reportsFacilitates client life skills classesProvides specialized case management services and life skills groups/classes to veteran subpopulations as applicable (such as female veterans, disabled veterans, Iraq/Afghanistan veterans, etc.)Conducts random drug and alcohol screenings of clientsMaintains confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) standardsCompletes accurate and timely data entry into the HMIS system as applicable and other required internal and external databasesDocuments client referrals for servicesAttends scheduled team meetings and trainingsMaintains and submits time sheets, mileage logs, client expenses, and other required documentation accurately and in a timely fashionPerforms other duties as requiredAdditional Program-Specific Duties:U.S.VETS has various programs in which a Case Manager may be assigned to, including Transitional Housing, Permanent Housing, Workforce, and Supportive Services for Veteran Families, that have additional program-specific duties as outlined below.For Case Managers working with Transitional Housing Clients:Focuses on providing case management services that result in clients transitioning to permanent housingEnsures clients are accounted for daily through contact, bed check, and/or daily sign-in logsMonitors program rent/participant fee compliance to assist clients in prioritizing housingAdditionally, for programs with scattered-site transitional housing such as the Transition In Place (TIP) Program, locates housing units in the community that meet clients needsFor Case Managers working with Permanent Housing Clients:Focuses on providing case management services that result in clients obtaining and maintaining permanent housingFor programs with scattered-site permanent housing, locates housing units in the community that meet clients needsFor programs that serve families with dependent children, ensures that children and youth are enrolled in school and connected to the appropriate services within the community, including early childhood education programsFor Case Managers working with Workforce Clients:Assists with Workforce Program Assessment and Enrollment processesWorks with clients to develop an Individual Employment Development Plan; assesses, alleviates, and reduces any barriers to employment; assists the veteran with the planning of short-term and long-term employment goals to include education and training goalsProvides individualized assistance to clients in developing cover letters, resumes and obtaining other supportive services.Facilitates groups or classes, i.e., Job Placement, Job Retention, Employment Barriers, Computer Skills, Motivation, Money Management, etc.Makes presentations of clients employment backgrounds to prospective employers.Learns and maintains knowledge of community employment agencies and procedures, along with any modifications to those procedures.For Case Managers working with SSVF Clients:May report directly to the SSVF Team Leader if applicableConducts rapid rehousing and homeless prevention services for veterans and their familiesWorks with clients to develop a Housing Stability PlanProvides case management services to family members in the veteran householdConducts home visits to provide case management servicesEnsures that dependent children are enrolled in school and connected to the appropriate services within the community, including early childhood education programsMaintains compliance with VA regulations and organization protocols in requesting and distributing Temporary Financial Assistance to third-parties on behalf of veteran households to include cross-referencing HMISAssists in rapidly placing homeless veteran families into housingConduct Rent Reasonableness Testing and ensure Habitability Standards are met for veteran families rental unitsCoordinates with VA Grant & Per Diem Transitional Housing Programs for immediate placement of clients and case manages them while they are on the Rapid Rehousing Track of the programQualificationsRequirements:Bachelors Degree required. Degree in Social Work, Psychology, Counseling, or other related social service field preferred.Two years of experience in social services or related field preferred.Experience working with homeless and/or veterans preferred.Certification in Substance Abuse Counseling preferred.Experience facilitating support groups preferred.Strong oral and written communication skills.Professional manner and appearance.Ability to work independently and within a team.Ability to take direction.Ability to work effectively with diverse group of clients, staff, and community members.Computer proficient in Microsoft Office and Internet.Valid drivers license required. Must meet company insurance requirements and complete a provided driver training course.United States Veterans Initiative is a non-profit organization whose mission is the successful transition of military veterans and their families through the provision of housing, counseling, career development and comprehensive support.