Established in 1926, Family Service League is a social services agency who provides comprehensive services to individuals, children, and families to improve the quality of their lives at home, in the workplace, and in the community. With more than 60 social service and mental health programs in over 20 locations, Family Service League is committed to serving Long Island s most vulnerable citizens. SCHEDULE Saturday 8:00AM 4:00PM Sunday 8:00AM 4:00PM 1 weekday of your choice (5.5 hour shift required) SUMMARY Family Service League is seeking a part-time Case Manager for a homeless shelter in Brentwood. The Case Manager will conduct client assessments, developing Independent Living Plans, linking families with community-based service resources, assisting clients in achieving self-sufficiency through advocacy, counseling, and resource referrals. The Case Manager will be responsible for working collaboratively with the Housing Specialist and providing crisis intervention. RESPONSIBILITIES
- The Case Manager will complete new client intakes. Explain shelter rules and regulations to clients.
- Meet with clients a minimum of two times per week for face-to-face meetings.
- Develop Independent Living Plan for assigned families.
- Complete Independent Living Plan bi-weekly.
- Complete Mental and/or Physical Impairment form with Independent Living Plan Violations.
- Complete SPA applications for eligible clients.
- Work collaboratively with Housing Specialists in finding permanent housing options for clients.
- The Case Manager will conduct twice weekly client safety inspections.
- Address any issues of safety in unit, remove any dangerous items.
- Address unit cleanliness and client hygiene. Assist client in daily living skills development.
- Collaborate with the Office Manager on client shelter obligations.
- Work with clients in creating a budget to identify needs and obligations. Where applicable, incorporate upcoming shelter obligation.
- Review, complete follow up and submit FSL Client Incident Report to the Compliance Supervisor.
- Maintain and update resource database of social service organizations relevant to the needs of client.
- Provide ongoing support and counseling for clients in reaching their goals.
- Foster inter-agency collaboration to assist in clients long-term stability.
- Maintain up-to-date documentation regarding client services in the Homeless Management Information System (HMIS) and client files.
- Complete monthly reports in a timely manner. Submit documentation to DSS Housing Liaison.
- Attend scheduled Case Management team meetings, individual supervision, and training as required.
- The Case Manager will oversee compliance of rules, regulations, and policies of shelter.
- Set and observe appropriate boundaries with clients; observe client confidentiality and HIPPA protocols.
- Provides assessment, crisis intervention, individual, family, and group services to children, youth, and families.
- Advocate for client needs.
- Provide transportation as needed.
- Work collaboratively with members of a larger treatment or service coordination team, both within the agency and in the larger community.
- Collaborate with the Security to discuss and resolve client incidents.
- Responsible for reading and understanding the Policy and Procedure Manual.
- Required to read and respond to daily emails.
- All other duties as assigned.
QUALIFICATIONS Bachelor's degree in social work or related field, or the equivalent experience is required. Master s Degree or MSW preferred. Knowledge of homeless population and DSS policies and regulations. Excellent interpersonal and communication skills required. Excellent organizational and time management skills. Computer proficiency, including Microsoft Office, required. HMIS a plus. Bilingual in Spanish preferred. Valid and clean NYS Driver s License required. PHYSICAL REQUIREMENTS Must be able to go up and down stairs. Family Service League is committed to the belief that all individuals deserve uncompromising respect. Through our recruitment efforts, we continually strive to attain and maintain a diverse and inclusive workforce that meets the needs of our clients and reflects the communities we serve. Family Service League strongly encourages candidates from all backgrounds and experiences to apply for any positions for which they feel potentially qualified.