A community services organization in New York City is actively seeking a new Case Manager to join their growing Women's Shelter in Staten Island and Brooklyn.About the Opportunity:
- Start Date: ASAP
- Assignment Length: Ongoing
- Setting: Women's Shelter
- Schedule: Monday to Friday
- Hours: 9am to 5pm
Responsibilities:The Case Manager will:
- Conduct an initial assessment of the family within 48 hours of arrival to the residence
- Complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation
- Initiate referrals for necessary emergency services
- Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart
- Ensure CARES data and supporting documents are printed and filed in designated sections in the client's chart
- Conduct orientation with clients and review the facility rules, clients' rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc.
- Assist clients with transition to assigned residential unit and housekeeping items.
- Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services
- Maintain client data in the Uniform Client Chart
- Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.)
- Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed
- Perform other related duties, as assigned
Qualifications:
- 1+ year of Social Services experience
- Bachelor's Degree
- Case Management experience
- Experience with Substance Abuse Social Work and treating clients with mental health issues
Desired Skills:
- 2+ years of experience with Homeless Adults and Substance Abuse issues
- Bachelor's Degree in Social Work
- CASAC certification or CASAC-T
- Bilingual (English and Spanish)
- Clinical background
- Familiarity with EBP such as strength-based Case Management, Motivational Interviewing, Trauma-informed Care, Critical Time Intervention, Family-centered Case Management, Boundary setting, and Cultural-reflexivity
- Familiarity with entitlement systems and procedures
- Working knowledge of CARES
- Experience with standardized assessment tools