Case Manager
: Job Details :

Seeking a candidate with experience in case management to provide direct case management services to trauma-affected refugees and immigrants with our Refugee Health and Wellness Program. Preference for fluency in a language spoken by the communities we serve. Part-time, 25 hours/week, competitive hourly wage, prorated paid time off and paid holidays, flexible spending account (FSA) program, 403b tax-deferred retirement savings option, direct deposit, training opportunities, availability during office hours of Monday-Friday 8:30-4:30 with occasional evening and weekend availability Please note that this position is scheduled to be funded through 9/29/2025 with a possible extension based on continued community need and the availability of funding. Job Description Utilize a trauma-informed strengths-based approach to work collaboratively with the program team, agency staff, and partnering organizations to coordinate services for trauma-affected refugees and immigrants Conduct person-centered, culturally-considered, and trauma-informed wellness assessments with program participants Identify clients risk and protective factors - including their strengths, needs, abilities, and preferences - through holistic assessment Respond to immediate mental health crises, provide stabilization, and connect individuals with emergency services if needed Work with program Social Worker and clients to develop personalized care plans to ensure access to medical, mental health, and social service programs Perform case management services for clients in a variety of topics including but not limited to county benefits, food stability, health care access, employment, childcare, and other identified needs that may be a barrier to mental health treatment Maintain regular contact with clients, including regular home visits, to monitor progress and address emerging needs Identify ongoing client needs and coordinate with program Social Worker to ensure receipt of available services and resources Advocate on behalf of clients to ensure access to appropriate resources, benefits, and services Coordinate and/or provide transportation to and from program activities, appointments, and other essential services Collaborate with agency staff and external care providers to ensure seamless service delivery and care coordination Uphold clients' rights, privacy, and dignity and adhere to all contractual regulations Participate in regular staff meetings, serving as an engaged team member, contributing to program development and problem-solving Engage in ongoing professional development and self-care to maintain personal well-being and high-quality service delivery Maintain timely and accurate documentation of services delivered, client progress, and any other documentation as required by ORR in a timely manner Maintain confidentiality of client protected information Collaborate with student interns in the provision of program services, offering mentorship and guidance Perform other related duties as assigned to help meet the goals of the program and agency Requirements Minimum of a High School Diploma or GED, bachelors degree in social work or a related field preferred Skilled in interpersonal and intercultural communication Ability to be self-directed with position responsibilities Strong organizational skills Advanced skill with Microsoft Office and Google Apps including Google Drive, e-mail, and internet Possess professional/academic abilities in English across all skill areas including clear pronunciation in speaking and correct grammar and spelling in writing Experience facilitating partnerships with community medical and social service providers Participate in a required background check Valid drivers license, reliable vehicle, and current automobile insurance with clean driving record and willingness to drive clients Experience working with diverse populations and limited English-speaking communities Experience working with an interpreter preferred, but not required Fluency in a language spoken by the communities served is strongly preferred, but not required Work Experience and Education Preferences: Prefer bachelors or other four-year undergraduate degree in a social service, social work or health-related field Experience providing case management to individuals and families Experience working with interpreters CRIS IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. Qualified applicants are considered for employment without regard to race, color, religion, gender, national origin, age, mental or physical disabilities, marital status, veteran status, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable law. All employment decisions shall be consistent with the principles of equal opportunity employment. Accommodations to enable all individuals to participate in the application process may be provided upon advance request.