Case Manager - Lucas County Guardianship Services Board
: Job Details :

Job DescriptionThe Lucas County Guardianship Services Board (LCGSB), created on September 25, 2020, is established, organized, and functions under the authority of the Ohio Revised Code, (hereinafter often referred to as ORC or the Code ), including various chapters and sections, but in particular Chapter 2111 of the Code. The LCGSB agency is appointed as the Guardian of the Person Only, where proper and applicable, and when no suitable or appropriate family members are able or available to serve. The Case Manager role will serve the LCGSB and report directly to the Social Work Supervisor for all Case Manager duties. The position serves as a Guardian Designee to some of the most vulnerable people within our community.Responsibilities

Manage an assigned caseload of adult guardianship ward clients (during both assigned on-call and normal work hours) requiring social services, such as but not limited to; assisting clients with consent decisions for medical visits and medical needs, steps necessary for housing assistance, budgetary plans with assigned Representative Payees, access to specialized services and/or local resources, ward client safety & health concerns, etc.

Follow and understand LCGSB policies, procedures, and protocols.

Meet physically in-person with all assigned wards or on behalf of the assigned wards, monthly per the LCGSB goals and protocol guidelines. More frequent contact may be made virtually or by phone on a case by case basis, dependent on need and as directed by SW Supervisor and/or Executive Director.

Conduct announced and unannounced welfare checks on clients through home visits as needed.

Maintain daily up to date case plan notes and database entries and fulfill any requested reporting needs regarding ward clients through the e-Guardianship database.

Conduct client information searches and research, as necessary, regarding MH history, criminal history etc.

Assist the rest of the LCGSB SW/Case Management Team with input and ideas, as needed, for stream-lining case plans and social services for wards.

Participate and contribute to Social Work Team discussion sessions (weekly or as needed) and participate in team events and activities at the agency, as requested.

Conduct and participate in collaboration meetings with local agencies

Work with multi-interdisciplinary teams to support clients such as LCBDD and/or local MH service providers (Unison/Harbor/Zepf, etc).

Monitor vendor issues with clients and communicate major issues to appropriate contact and SW Supervisor; and request assistance from Social Work Supervisor in instances of complicated linkage or service coordination, where Supervisor assistance is both needed and warranted.

Supply Social Work Supervisor with necessary and pertinent information (by keeping accurate and updated case notes for each ward on your caseload in database) and work with SW Supervisor, as needed, on completion of Annual Guardian's Reports and Annual Guardianship Plans that meet ward client and agency needs for the Lucas County Probate Court requirements, as requested by Supervisor.

Participate in programs and activities that enhance the Board, its' mission, and individual professional development of all Social Work Team staff.

Meet weekly with all LCGSB Social Work Team staff (Team Case Review Meetings) as led by the Social Work Supervisor. Meet to review the status of the assigned cases and consult/receive support on day-to-day and major life decisions regarding ward clients.

Participate in & complete all mandatory training as determined by LCGSB Management.

Participate in taking an After Hours/On Call Phone Line rotation each month with the SW Team.

Protect clients through mandated reporting to the proper authorities on Major Unusual Incidents for both DD clients and MH clients, in conjunction with SW Supervisor and Executive Director.

Other duties as assigned.

QualificationsQUALIFICATIONS AND REQUIREMENTS Candidates must demonstrate a combination of education, experience, and personal characteristics that support the candidate's ability to perform the duties of the position. Minimum Requirements:

An Associate's degree in a Health and Human Services field, such as: Criminal Justice, Nursing, Social Work, Psychology, Community Health Worker, Mental and/or Behavioral Health, or a closely-related field, AND

At least three (3) years of experience in the field of Case Management and/or Court Probation Case Worker/Case Management (or an equivalent combination of experience and internships), AND

Successful completion with satisfactory results of both a criminal records background check AND a drug and alcohol screening.

A valid driver's license with driving privileges in the State of Ohio, unless accommodated under the Americans with Disabilities Act (ADA).

Knowledge, Skills & Abilities:

Knowledge of general office practices and procedures; agency policies and procedures (development ongoing, both during/after employment); electronic word processing and spreadsheets and computer and web site applications, specifically the Microsoft Office suite of applications;

Demonstrated ability to work both as part of a group and cooperate with coworkers on group projects or work alone; handle sensitive inquiries from and contact with officials and general public; maintain a strict level of confidentiality.

Demonstrated ability to successfully communicate both orally and in written form, with or without accommodation.

Ability to work with a diverse population with varying skill levels and abilities (i.e. be empathetic, respectful, supportive, authentic, caring, etc.).

Ability to operate, maneuver and/or control the actions of common office equipment, machinery, tools, and/or materials used in performing essential functions of the position.