Location: Bronx,NY, USA
Salary: $21.00 HourlyTo help fulfill our mission, we cultivate a culture of learning, leading, and collaboration to enhance community impact. Through our talented staff and LEAP career framework (Leadership, Empowerment, Accountability, Personal Growth), we are committed to a people-first approach that fosters trust, inclusion, growth, and development for all.The Castle Hill YMCA is seeking a Case Manager - Older Adults who will be responsible for supporting the Director with the strategy, implementation, fidelity, and quality of the Older Adults programs and services. The Case Manager assesses client s needs to determine community services to be provided. The program includes conducting comprehensive assessments for and develops (wellness) care plans for clients. Key Responsibilities:Programmatic:-Conducts case management services for older adults who have been referred to the Community Hub and assists them in accessing resources in the community.-Responds to referrals within 24 hours and conducts an individual comprehensive assessment and develops an Individual Care Plan for each client seen in the program.-Meets the goals set by the funding sources and YMCA operations by:--Keeping case note records and maintaining an awareness of participants needs and connect them to appropriate services.--Maintaining client follow-up within 30 days to ensure participant has received adequate services.--Assisting the participant in establishing attainable goals to maintain stability.--Determining needs and provide referrals to partner organizations.--Directly refers clients to other appropriate services within the community by providing advocacy, information and assistance, and act as a liaison with other social service agencies that provide services for older active adults.--Works in collaboration with providers, Department for the Aging and other community-based organizations.--Provides follow-up, when possible, to ensure that clients are connecting to the resource.--Always maintains confidentiality of client information.--Prepares and completes required reports within required period.-Attends required staff meetings and in-service trainings.-Assists and participates in the planning and coordination of monthly events at the center.-May provide assistance to partners on-site for monthly wellness checks and any other health screenings, workshops and/or information seminars hosted.-Follow up with clients who are encouraged by partners to seek medical care.-Other duties assigned by supervisor.Supervisory:-Ensures that workshop instructors deliver contextualized, community-driven workshops that integrates technology, family, health, and financial literacy both in person and virtually.Additional Responsibilities:-Model the best practices of hospitality and positive culture.-This position supports all aspects of programming, including but not limited to community outreach, recruitment and participant outreach.-Work enthusiastically as part of a team.-Actively participate in training sessions, designated meetings, and special events.Desired Skills & Experience:-Bachelor s degree in education, social work, mental health, or a relevant field is required. Master s degree preferred.-Minimum of one (1) year of experience working with older adults.-Case Management experience working in person with older adults.-Knowledge of services available in local community and citywide.-Must be willing to work as part of a team and be able to establish positive relationships with participants, the community, collaborators and partnerships.-Current CPR/AED/First Aid certifications.-Ability and interest in working with diverse populations.-Strong decision-making skills, and strong verbal and written communication skills.-Proficient in Microsoft Word, Excel, e-mail, Internet and database administration.-Must be a self-starter, highly organized, patient, and able to work well with others.-Bilingual preferred (Spanish).Benefits:The YMCA of Greater New York offers a variety of benefits to its staff members including retirement benefits, medical, paid time off, free YMCA membership, and more! Benefit eligibility is determined by an individual s employment status (i.e., full-time or part-time), tenure and/or the number of hours scheduled to work. Click here for more information.How to Apply:If you would like to be a member of our dynamic team, please complete our online application and submit your r sum and a thoughtful cover letter that explains your interest in the role and our organization.Minimum Salary: 21.00 Maximum Salary: 21.00 Salary Unit: Hourly