POSITION OVERVIEW:
Case Manager / Recovery Coach (Full-Time)
Are you passionate about helping people change and improve their lives - with a focus on substance use and mental health? Join us!
Williamsburg House is a best-in-class sober transitional living program, serving individuals who are working towards maintaining sobriety and recovery from substance use. As a member of the Williamsburg House Recovery Team, you will provide compassionate, personalized, 1-on-1 client support through guidance, structure, accountability, and achievement of measurable goals.
The Case Manager / Recovery Coach removes personal and environmental obstacles to recovery, forges links to the recovery community, and serves as a guide and mentor in the management of personal recovery. This vital role participates as part of a highly dynamic and interdisciplinary team collaborating to facilitate the achievement of the recovery and wellness goals of our residents.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assess and develop individualized recovery and wellness plans that facilitate a smooth transition back to work, home or school while carrying out the clinical team's recommended continuing care plan
- Coordinate care with all clinical treatment providers and relevant family members
- Assist in locating personal and recovery-based resources (ie. AA and NA meetings, sponsors, community, wellness and skills development, employment, etc.)
- Motivate residents and continually monitor and evaluate each resident's progression through their case plan, and revise the plan as needed
- Monitor various testing reports (ie: toxicology screening) and adherence to schedules for residents and document results
- Communicate progress to families, treatment teams and management
- Provide 1-on-1 coaching and mentoring as necessary to residents as well as other case managers and staff
- Prepare case management related documentation and reports including but not limited to: attendance, progress, incidents, outcomes, etc.
- Work as part of the shift team, carrying out program & residential duties
- Actively participate in or facilitate resident- and program-related meetings and activities, and foster resident engagement in the house community
- Attend program-related community, training and committee meetings as assigned
- Adhere to strict boundaries and professional codes of ethics in the care of others
- Conduct crisis intervention as needed
QUALIFICATIONS:
Education: Bachelors degree in Psychology, Social Work or related field; OR an equivalent combination of related education/work/lived experience
Credentials - one or more of the following is preferred
- CASAC - Credentialed Alcohol and Substance Abuse Counselor
- CARC - Certified Addiction Recovery Coach
- CRPA - Certified Recovery Peer Advocate
- or similar
Experience:
- At least 2 years working in an addiction treatment or recovery setting is required
- 1-2 years continuous experience working in substance use as a case manager or recovery coach
- At least 2 years experience navigating various recovery support programs (12-step, SMART, Refuge etc.)
Additional Qualifications
- Direct experience working with substance use and co-occurring mental health issues, LGBTQIA+, eating disorders, SLA, crisis intervention, and trauma informed care
- Experience collaborating directly with client families and providers
- Detailed knowledge and experience with the Stages of Recovery and the recovery treatment continuum – detox, inpatient, intensive outpatient, sober living, aftercare
- Understanding of Medication Assisted Treatment (MAT)
Skills:
- People person, excellent time management skills; self-motivated to achieve objectives and goals, able to manage stress, effective at conflict resolution, flexible; team player; open to feedback; creative problem solver; practices good self care, excellent organizational skills
- Strong ability to communicate effectively to a wide audience, including parents, clients and treatment professionals
- Passion for helping individuals in recovery
- Willingness to perform toxicology screening, CPR, emergency first aid, Naloxone, crisis prevention and de-escalation
- Computer skills: proficient in Microsoft Office (specifically Word & Excel), EMRs, communication & collaboration tools (ie. G-suite, Dropbox, text, video chat), and other relevant software or mobile device-based applications
**People in recovery and members of the LGBTQIA+ community are encouraged to apply.
ADDITIONAL DETAILS:
- This is a full-time, on-site position
- The compensation range is $25 - $30 an hour, depending on a number of job-related factors including skills, education, training, credentials, experience and scope of role responsibilities
BENEFITS:
- Paid vacation, Sick time, Paid Family Leave, Professional development assistance, Clinical supervision