PURPOSE: Functions as part of a therapeutic team providing support in a rehabilitative program to individuals residing in a Transitional Living Program . This position, Independent Living (IL) Program Case Manager, will assist with maintaining a therapeutic environment that promotes, healing, wellness, and hope. Provides guidance and direction to individuals to aid in successfully assimilating into the program as well as the ability to coach, model, and support individuals toward the attainment of communication, relationship, and interpersonal skills. ESSENTIAL FUNCTIONS-JOB DUTIES:
- Exemplifies an attitude and behavior that models the organization's values to staff, program participants, service providers and the community-at-large.
Program StaffingThe IL Program Case Manager will participate in the communication and coordination process of the programs.
- Review facility logs, discuss operational issues with staff, or supervise program activities.
- Supervision of staff during routine daily activities.
- Review non-case specific e-mail or other correspondence.
- Review and completion of communication/shift change logs.
- Mandatory attendance at all staff meetings of the Adolescent Program
Maintain physical site:The IL Program Case Manager will be responsible to ensure the maintenance and upkeep of the components of the Adolescent Programs.
- Review facility logs, discuss operational issues with staff, or supervise program activities.
- Completing reports and maintenance requests on paper and submitting it to the Health and Safety Staff or Adolescent Program Specialist.
Reporting:The IL Program Case Manager will submit weekly email reports to the Director of IL Programs and the Program Specialists indicating resident concerns, property concerns, and the schedule of appointments and visits for the following week.
Fiscal:The IL Program Case Manager will complete fiscal forms as necessary.
- Completing time sheets
- Completing expense reports
- Requesting vouchers from Counties
- Maintain receipts for vouchers and provide to the Director of Adolescent Programs for reimbursement by county.
Compliance:The IL Program Case Manager is responsible to implement all case management requirements daily.
- Individual or group meetings to cover licensing requirements, the certification process and other preliminary steps prior to the filing of application forms.
- Paperwork related to the activities of recruitment/licensing/recertification
- Preparing and maintaining case record documents;
- Implementation of case management requirements;
Training: The IL Program Case Manager will complete and maintain all training requirements in a timely manner.
- Supervision
- Meetings or Conferences regarding supervision of case; case/administrative reviews, Case Conferences, Team, Permanency planning Meetings;
- Crisis Counseling/Intervention
- Training - time engaged in or preparing for training, either as a trainer of other employees, or as a trainee
- Supervising administration of medication
Site Coverage/On-Call Crisis Support: Adolescent Program Case Manager shall also assist and troubleshoot crisis situations with the program supervisors and assist in reporting crisis situations to placement providers; this will include participating in the On-call Support rotation.
- Monitor all security, communications, and fire/life systems via the provided monitoring system
Program needs:The IL Program Case Manager will ensure the care and well-being of each youth at the components of the Adolescent Programs., daily evaluate staff interactions with youth, mentoring, encouraging, and correcting staff so that a positive environment is maintained.
- Routine daily supervision of youth;
- Supervision of youth during the course of the school day or during the course of extra-curricular activities;
- Administering medications;
- Routine administration of first aid to the youth;
- Maintenance activities related to the facility;
- Documentation: Progress Notes/paperwork pertaining to child's/youth's daily activities, including incident reports
- Identifying appropriate placement resources, providing information to the placement resource, and arranging for placement of the child.
- Providing the child(ren) with requested information about needed services, directing an individual to needed treatment, aid or information.
- Preparing reports to the court or participating in a judicial proceeding.
- Travel/transport of the child(ren) to/from changes in placement, case reviews, court hearings, appointments such as medical or counseling, works as well as any transportation related to activities identified within this code
- Discussions with parents, relatives, foster parents, or others regarding the child or youth's environment and the need for placement or re-placement (or program transfer);
- Referrals and follow-up to family planning services, parenting classes, job training, etc;
- Reviewing the history of abuse, neglect, or juvenile delinquency to assess case plan;
- Identifying the safety and well-being needs of the youth and his/her family for case planning purposes (this includes Safety Plans);
- Contact with mental health, education or other professionals involved with the child/child's family to obtain information related to the child's psychological, developmental, behavioral and educational needs and goals;
- Development of goals, service plans, written service agreements;
- Routine contacts, other monitoring and/or communication with parents (biological, foster, adoptive) regarding the child in relation to the status of the child, the case plan, goals for the child and family, and administrative procedures of the agency;
- Arrangement for and monitoring the provision of services identified in case plans;
- Interviewing the child or youth as part of case management/supervision;
- Participation in any court appearance related to the status of a child who is in placement;
- Preparation of reports and testimony for judicial proceedings, and the participation in such proceedings
- Direct administration of drug test for residents(s)
- Crisis Counseling/Intervention
- Scheduling Appointments as required by the OCYF 3800 Regulations.
- Create Transportation Schedule as needed
- Lias between Centerville Clinics and the Adolescent Programs
- Request any needed information from the County/Probation Officer
- Close all resident files on the fifth day after discharge
- Ensure all new resident binders are complete and neat
- Update all residents in PrecisionCare
- Monitor/check each apartment two times per shift.
- Other duties as assigned by the Director of Adolescent Programs or the Adolescent Program Specialists.
JOB REQUIREMENTS:
- EDUCATION/KNOWLEDGE REQUIREMENT: Specific Education, Certification, and/or Licensure:
3 years working in a case management or related field where attention to detail is a focus. CPR/1st Aid Certification (company will provide training)
- ESSENTIAL JOB RELATED EXPERIENCE:
Superior level knowledge of OCYF 3800 Regulations;
- PREFERRED JOB RELATED EXPERIENCE: Five (5) years of experience working with youth in a residential settings Microsoft 365 Suite Basic Computer Knowledge
Bachelor's Degree in Human Services Field
- ORIENTATION: Complete both online and in person training
- YEARLY TRAINING:40 hours mandated by OCYF10 hours of leadership training10 hours supervision/teamwork trainingOther trainings as assigned by Executive Director
- ADDITIONAL MANDATORY ANNUAL TRAINING:PA Mandated and Permissive Reporting Becoming Trauma Aware Project Starfish Safe Crisis Management PA Medication Administration
- CLEARANCES: National Sex Offender Registry (Completed every 5 years) FBI Clearance: (Completed every 3 years) PA State Police Background: (Completed every 3 years) PA Child Abuse Clearance (Completed every 3 years) Physical and TB Test (Completed Every two years)
- ADDITIONAL REQUIREMENTS Position requires the ability to work a flexible schedule This position will work one weekend (Saturday and Sunday) each month
WORKING CONDITIONS: Position involves possible exposure in the following harmful elements.Element:Degree of Exposure (Occasional, Frequent, Continuous) Blood/body fluids: OccasionalMISCELLANEOUS:Each member of the Organization's workforce may only access the minimum information that is necessary to perform that workforce member's particular job functions. Due to the nature of the Organization's Shelter and Independent Living Programs, workforce members will have access to all resident charts in the program where they are employed. Supervisors will have access to all records in the CRR programs for on-call purposes only.PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job the employee is frequently required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. This also includes snow removal and helping residents move.***City Mission Living Stones Inc is an Equal Opportunity Employer/Disability/Veteran***