Location: Miami Beach,FL, USA
Nature of Work
Responsible for clerical or technical work of a specialized nature involving coordinating referral services to individuals and families requiring assistance of human service agencies. Work involves the performance of a variety of non-hazardous/non-enforcement field work and office duties. Incumbent exercises independent judgment in evaluating information and initiating program actions, preparing complete case records within the general framework of good casework techniques, existing laws and departmental and program rules and practices. Work is performed under the supervision of the Department Director who reviews work for adherence to standards of the program requirements, through personal conferences and analysis of case records and who provides direction in resolving problems resulting from conflicting philosophies, novel cases, or involving potential danger to client(s) and/or the facility.
Illustrative Examples of Essential Duties
* Interviews clients with problems such as personal and family adjustments, school attendance, finances, employment, food, clothing, housing, physical needs to determine nature and degree of problems.
* Confers with internal and external providers regarding clients and their needs.
* Helps client to modify attitudes and patterns of behavior by referral to social agency as necessary.
* Refers clients to community resources and other organizations.
* Performs job search activities and provides job referral opportunities.
* Coordinates and organizes community outreach workshops for clients.
* Attends staff meetings, workshops, conferences and parent meetings.
* Compiles records and prepares reports.
* Reviews service plans and performs follow-up to determine quantity and quality of service provided client and status of client's case.
* Accesses and records client and community resource information.
* Secures supplementary information such as employment, medical records, and/or school reports.
* Assist clients with resume assistance.
* Connect program participants to employment opportunities.
* Provide client support to transition to successful employment, including training on transferrable job skills.
* Performs related work; as required.
Minimum Requirements
* Graduation with an Associate's degree or equivalent in college credits with major course work in Social Work, Business. Criminal Justice. Sociology or Psychology, with some experience working in social service, youth program or related field.
* Experience may substitute for education on a year-for-year basis. Valid driver's license.
PHYSICAL REQUIREMENTS
* Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact.
* Physical capability to effectively use and operate various items of office related equipment, such as. but not limited to, word processor. calculator, copier, and fax machine.
* No significant standing, walking, moving, climbing, carrying, bending, kneeling. crawling, reaching, handling, sitting, standing, pushing, or pulling.
For all positions:
* Ability to establish and maintain effective working relationships with elected officials, coworkers, the press the general public and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, political affiliation, gender identity or sexual orientation.
* Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of all city ethics and conflicts of interest policies. Strong understanding of ethical behavior is required.
* Ability to maintain regular and punctual attendance.
* Performs related work as required.
* Reports to work as directed during an emergency as an essential employee of the City of Miami Beach.
For all technical, professional, supervisory and managerial positions:
* Ability to develop innovative and creative solutions to issues consistent with the City's strategic plan.
Applicants must detail any related work experience on the application or risk disqualification. It is the applicant's responsibility to update their NEOGOV profile with work experience, education, certifications and personal contact information when submitting each application, failure to do so will result in ineligibility. City of Miami Beach employees must reflect their current position and detail their work experience on the application to avoid being disqualified.
Veterans Preference: Veterans Preference is awarded in accordance with Florida State Statute 295.07. If veteran's preference is being claimed, it must be indicated on the application form and proper documentation, including all forms DD-214 (either Member 2 or Member 4), as well as the final Department of Defense Disability Letter (dated within one year) must be submitted with the application.
Benefits are available to FULL-TIME employees only. The City of Miami Beach offers a comprehensive benefits package, including 12 vacation, 12 sick days, 15 paid holidays (11 holidays and 4 floating holidays); partially sponsored by the City group medical (including visual) and dental insurance, life insurance. Excellent retirement plan: pre-tax employee contribution added to the City's contribution; 5 year cliff vesting.
Voluntary Benefits (fully paid by the employee, but payroll deductible): flexible spending account; 457 Deferred Compensation Plan, and Roth IRA; universal and critical life insurance, disability insurance, long-term care, and lump sum cancer policy. Also, U.S. Legal Services, tuition assistance, pre-tax payroll contributions, continuation of medical and dental coverage up to 18 months upon termination (COBRA).
For a more detailed overview of the benefit package, please visit Benefits section at
01
Do you have an Associate's degree or equivalent in college credits with major course work in Social Work, Business, Criminal Justice, Sociology or Psychology, with some experience working in social service, youth programs or related field?
* Yes
* No
02
Do you have a valid driver's license?
* Yes
* No
Required Question
Agency City of Miami Beach
Address 1700 Convention Center Drive
3rd Floor
Miami Beach, Florida, 33139
Phone 305-###-####
Website