Department of Administrative and Financial Services (DAFS)Office Associate II Opening Date: November 6, 2024 Closing Date: November 20, 2024 Job Class Code: 6542Grade: 13 (Administrative Services)Salary: $17.30-$24.91 per hourPosition Number: 02010-3220Are you an experienced accounting professional who is detail oriented and enjoys independent work in a dynamic, fast-paced environment? Do you possess a high degree of initiative? Do you enjoy working collaboratively utilizing the latest Microsoft analytical tools? Then we are looking for you!This is a full-time position located in Augusta.Core Responsibilities:The DHHS Financial Service Center is seeking an Office Associate II to join the Recovery Division's Cash Management Team. This position will support the Department's mission by helping us ensure timely and accurate processing of cash receipt transactions, which is the basis for and contributes to the integrity of state and federal reporting. The Recovery Division's primary scope of work includes depositing money, establishing receivables, and collecting millions of dollars in identified debt owed to DHHS annually, from a variety of sources. This position's primary responsibilities include:• The receipt, review, and sorting of daily mail which includes cash, checks and credit card payments from DHHS offices statewide. • Accurately recording all incoming payments and completed cash receipts into the appropriate check log upon arrival to ensure proper tracking and reporting.• Timely completion of work, ensuring all payments are recorded and accounted for in the general ledger within three business days from receipt. • The review and verification of deposit backup, preparing for Mail Currier pickup, and maintaining all cash receipts/ backup by scanning and verifying all completed documentation into Docuware.• Working with internal and external customers to appropriately deposit funds and identify opportunities to improve/ standardize process. • Due to the variety of transaction types across several different lines of business, all errors and variances need to be researched and corrected in a timely manner and/ or escalated for resolution. • Excellent communication skills, extraordinary attention to detail and the ability to foster interpersonal relationships with internal and external customers. Minimum Qualifications:Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks, and 2) the ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures. All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, and Office Associate I.The backgrounds of well-qualified candidates will demonstrate the following competencies:• Proven examples where initiative and attention to detail contributed to operational process improvements.• An ability to be flexible and adjust to business needs while balancing multiple tasks and priorities. Strong time management skills and the ability to meet tight deadlines are essential. • Outstanding customer service skills coupled with a strong work ethic and ability to excel while working with multiple stakeholders to achieve common goals. Teamwork is critical for success in this position.• A proven ability to data enter a considerable number of transactions yielding a high level of accuracy.Thinking about applying?Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.Agency information: The DHHS Financial Service Center is responsible for program accounting, cash management and revenue/expenditure controls for the Department of Health and Human Services (DHHS). The Service Center provides budgetary and fiscal analysis for many complex areas within DHHS, including TANF (i.e. Temporary Assistance for Needy Families) and MaineCare (Maine's Medicaid Program). The Service Center works collaboratively with senior leadership at State agencies, providing consultative financial and accounting services. Areas of fiscal expertise include compliance with State and Federal laws and regulations, statewide budgetary policy, budget development and monitoring, application of generally accepted accounting and financial practices, grant management, financial analysis, cash management, accounting and financial processing, and legislative support.Application Information:Please submit all documents or files in a PDF or Word format.For more information about this position, please contact: Shawn Warren at ...@Maine.gov To request a paper application, please contact: ...@Maine.gov Benefits of working for the State of Maine:No matter where you work across Maine state government, you find employees who embody our state motto- Dirigo or I lead -as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
- Work-Life Fit - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
- Health Insurance Coverage - The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
- Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
- Retirement Plan - The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
- Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness. Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.