Cash Posting Supervisor
FACILITY: PSN Affiliates LOCATION: IrvingTYPE: Full Time
Physicians Surgical Network Affiliates are looking for a full-time Cash Posting Supervisor to join our team in Irving. PSN Affiliates, manages surgery centers throughout Texas.
Minimum Requirements
- Possesses a basic understanding of medical terminology and procedures.
- Listens well and devotes full attention to patients and medical professionals alike.
- Exhibits excellent customer service skills and behaviors toward internal and external customers and co-workers.
- Communicates well, both orally and in writing.
- Can switch priorities based upon patient need.
- Has the ability to remain calm, even under the most stressful of situations.
- Can maintain confidentiality.
- Ability to multi-task in a fast-paced environment.
- Ability to effectively communicate with all areas of the revenue cycle department.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
EDUCATION AND EXPERIENCE:
- High school diploma or general education degree (GED).
- Minimum 5+ Years in a Supervisor/Team Lead experience, with emphasis in acute care healthcare cash posting.
- Ability to work independently.
- Experience with EMR software.
- Excellent communication skills and interpersonal skills.
- Skilled in time management and prioritization of workday.
- Good customer service skills always demonstrate professionalism.
- Comfortable utilizing critical thinking skills.
- Prior experience with EFT cash posting process.
- Knowledge of insurance principles.
- Type at least 35wpm;
Compensation and Benefits:
*COMPETITIVE HOURLY RATE *VISION
*401K *MEDICAL
*PTO Accrued *DENTALPosition Summary
A Cash Posting Supervisor is responsible for managing the functions for cash posting, correspondence, reconciliation processes, cash control procedures and patient accounting refund processes. Also responsible for the resolution of items within the departmental work ques with accurate system utilization and documentation.
Position Responsibilities
- Supervise daily task of Payment team
- Post all payments and adjustments received daily within the same day to patient accounts. (At month-end, stay until all payments are posted for the month.)
- Track and reconcile recoupments, withholds, and non patient cash type transactions against bank statements.
- Process adjustments to accounts in accordance with written policies.
- Assist with monthly and quarterly credit balance reports
- Resolve unapplied (unidentified) cash by each week's end.
- Verifies payments and matches outstanding balances.
- Processes batches and uses correct payment transaction type.
- Researches and processes charge backs and bad checks.
- Post bad debt recoveries.
- Balance with the general ledger within 48 hours of receipt of month-end reports.
- Correct exceptions daily.
- Assist in building electronic posting software and rules
- Monitor for and report trends in under payment to the Administrative Billing Supervisor immediately.
- Process checks returned for non-sufficient funds (“NSF”) the same day received.
- Processes zero pay explanation of benefits and appropriate reasons for zero pay.
- Complete complex daily cash report and reconcile to accounting daily.
- Complete management report daily and submit to the Revenue Cycle Manager or Director.
- Adheres to department customer service and performance standards.
- Creates, reviews, processing of all data on daily reports.
- Monitors discrepancies and makes needed adjustments.
- Notifies appropriate department leadership of trends or problems with specific payers, contracts or fee schedule adherence.
- Prepares status report of all reconsideration.
- Prepares and disburses all daily reconsideration to appropriate carrier or third party administrator.
- All other duties as assigned.
*****PSN AFFILIATES PROVIDES SERVICES THROUGHOUT THE TEXAS AREA TO INCLUDE BUT NOT LIMITED TO EL PASO, SAN ANTONIO, AUSTIN, PLANO, FORT WORTH, CARROLLTON, FRISCO, AND IRVING*****